24HourWristbands

Sandi Spells 

on Google

3 weeks ago

I am so unhappy with the customer service. I ordered napkins and made a mistake and uploaded the wrong logo...Im telling you no less than 2 hours later I emailed with the correct logo and was told that I could not update the file nor cancel the order. This was not a cheap order.... It seem like there should be some kind of window from the time you place your order but I guess not. As a business owner this is so disappointing. Also, the last order we received we had issues with the print quality but we thought it was a one ti... read more

Marissa Hergott 

on Google

4 weeks ago

I only gave 1 star because I didn't have an option to give ZERO!!! I placed a order of 100 custom toothpick boxes. Before ordering I requested a proof just to make sure everything looked good. The proof came back and everything looked good. Now we just received these 100 toothpick boxes and 58 out of the 100 are completely misprinted, more than just a "minor visual imperfection". We submitted a ticket and within 24 hours were told that they would be willing to refund us 40%. Now if 58 out of the 100 were majorly misprinted, ... read more

Malena Castillo 

on Google

a month ago

I placed an order on Sept 19 to be delivered by Sept 24. I know its a small timeline, but I expected it to be done because its what I paid for. If it couldn't be then it shouldn't have been an option. I called today the 23rd worried it won't get here on time because it is still pending and I'm told there's nothing they can do and its going to be late. It will now arrive on the 30th. I received no communication about this, I had to contact them. I paid a big fee for the rush and it now feels like a scam. I won't have these fo... read more

Alicia Thomas 

on Google

a month ago

If I could give zero stars, I would. Do not waste your time or money on their hand sanitizers. The bottles arrive inconsistently filled, and when I submitted a support ticket, I was told to film myself emptying and measuring them—as if the inconsistencies weren’t obvious to the naked eye. I am not their quality control team. I don’t own a scale, nor should it be my responsibility to prove their product is defective. After going back and forth, I was told I wouldn’t get the replacement items in time for my event. Their “solut... read more

ialwaysdream BIG 

on Google

a month ago

I was told a day later after my order was already paid that there would be an up charge. As the assistant was attempting to send me several invoices for me to pay, he(Arthur) got frustrated. I did not want to upset him so I asked for a refund on that particular item. That's when he hung up the phone and I had to call back. However, I did not get Arthur on the phone this time, I got Ivan. I asked him could I speak to a supervisor and he said that I would have to give him my order number and tell him what was it in reference t... read more