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1710 E Germann Rd Suite 14, Chandler, AZ, 85286, United States
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Really fast response when it came to getting my house dried up from a water leak! I really recommend these guys! Thanks 10/10

I recently contacted this company hoping for quick help, but the response time was incredibly slow and I was left waiting for updates that never came. The communication felt unorganized, and I kept having to call just to get basic information about my situation. Their team didn’t seem prepared or urgent despite advertising 24-hour service. I felt like just another ticket rather than someone in an emergency. The lack of care was really disappointing overall. I expected professionalism but didn’t feel supported at all. I would... read more

Calling them turned into a frustrating experience because even after promising fast arrival, no one showed up for hours. I had water damage getting worse, and they acted like it was no big deal. It was stressful trying to get someone to just update me on a time frame. The customer service sounded polite but offered no real help or urgency. For a company claiming to be available around the clock, they didn’t act like it. The experience left me stressed and let down. I regret trusting them when time mattered most.

The service felt unprofessional from the beginning, with poor communication and no clear plan. I kept asking what steps they were taking, and no one gave me a straight answer. Their team didn’t seem experienced in handling serious flood situations. I felt like they were just experimenting instead of knowing exactly what to do. It’s hard to trust a service when the workers seem unsure. The whole experience left me feeling uneasy and dissatisfied. I wouldn’t call them again.

Their team arrived late and didn’t seem concerned about the damage spreading in my home. I expected professionals who would jump into action, but instead I got slow service and a lot of waiting around. They didn’t communicate clearly about what they were doing, and I felt left out of the process. The work felt rushed once they finally started. It didn’t feel like I was getting quality service at all. I wouldn’t recommend them to anyone needing fast help.
24 Hour Flood Pros has a 4.9 star rating with 950 reviews.
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