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Ground Floor, 737 Burwood Rd, Hawthorn, VIC, 3122, Australia
Get directionsI’ve already been waiting for five hours. They keep telling me that a doctor will call me soon, but no doctor ever does. And they won’t even give me a refund! How can a clinic operate like this?
Dr Lana Anderson is truly exceptional. She is consistently punctual, efficient, and considerate. I’ve been disappointed to see negative reviews, as my experience has been nothing but positive. On multiple occasions, Dr Anderson has provided timely and helpful care when my regular GP is not available. I couldn’t recommend Dr Lana Anderson more highly!
If I could give them a zero star I would have done it. The telehealth service is horrible. The doctors are condescending and don't listen to you always cutting you off and making you feel as if you are stupid for expressing yourself. They just want to get it over with. One time I even got a doctor who called me and said that she gave me the wrong scans and that I need to book another appointment with and pay for another kind of scan. After your appointment if you need any type of paperwork you will need to chase them a lot. ... read more
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