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101 6th Ave 9th floor, New York, NY, 10013, United States
Get directionsThe repair worked for a day, then the same issue came back. I tried calling the hotline again but was kept on hold for over 20 minutes
Pricing wasn’t clear from the start. I was quoted one amount on the phone, but the final bill included extra fees for ‘after-hours service’ that weren’t mentioned.
The technician showed up an hour late with no update. I understand delays happen, but communication could have been much better.
I called for emergency repair, and while the technician arrived quickly, the problem wasn’t fully fixed. I had to schedule another visit the next day. I expected better troubleshooting.”
Customer service was polite but slow to respond. It took multiple calls to confirm my appointment, which defeated the purpose of a 24/7 service.
24/7 Quality Service has a 4.1 star rating with 36 reviews.
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