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20/20 Eye Specialist: Watkins Neil L MD
- Doctors
- Gary, IN
About this business
Dr. Neil L Watkins, MD is a Doctor primarily located in Gary, IN. He has 33 years of experience. His specialties include Ophthalmology. He speaks English.
Location details
2318 W 5th Ave, Gary, IN, 46404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Never again!! i should have followed my first mind!✌🏾
I am appalled that there was no notification of the closing of his Merrillville office. Invitations to join/download apps were sent out, but not a word about the office being closed. Very poor service, indeed.
Office staff have no etiquette. It took 3 months to get glasses. Things were corrected after 3 months.
The office staff is very unprofessional and rude . The staff treats you really nasty and are very sarcastic when you call to complain . I was lied to and never allowed to speak to the office manager. I had one staff member pretend to be an office manager , and discuss how my complaints was nothing to another employee , but I heard the whole conversation . The employee thought I was on mute .It makes no sense how I waited two months , for a prior authorization. Dr Watkins is nice , but he needs to hire a whole new staff, or h... read more
Dr. Watkins' Merrillville Office is a HORRIBLE place to receive eye care!! The front desk staff are rude, unprofessional and don't possess any customer service skills. I was over due for an eye exam and glasses and was trying hard to support one of my own (a Black woman supporting a Black professional). My experience feels like Black on Black crime. I need a response from Dr. Watkins and a refund for the inferior product I received (ill fitting glasses and lousy customer service). A "thumbs down" for sure. linda m
Frequently asked questions about 20/20 Eye Specialist: Watkins Neil L MD
How is 20/20 Eye Specialist: Watkins Neil L MD rated?
20/20 Eye Specialist: Watkins Neil L MD has a 3 star rating with 24 reviews.
When is 20/20 Eye Specialist: Watkins Neil L MD open?
20/20 Eye Specialist: Watkins Neil L MD is closed now. It will open tomorrow at 9:00 a.m.
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