This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
1st-line Equipment, LLC
- Consumer Services
- Freehold, NJ
About this business
We at 1st-line Equipment dedicate ourselves and our core operations to coffee and espresso machines, coffee grinders, parts, service, and related accessories. Currently, our major product lines include many Italian espresso machines and grinders for commercial, home, or office use. We also carry Italian-imported and espresso-roasted whole bean coffees and coffee pods, regular coffee brewing and grinding equipment, and more!
Location details
By appointment only, 265 Willow Brook Rd UNIT 6, Freehold, NJ, 07728, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 5:30 p.m. | |
| Tue | 10:30 a.m. to 5:30 p.m. | |
| Wed | 10:30 a.m. to 5:30 p.m. | |
| Thu | 10:30 a.m. to 5:30 p.m. | |
| Fri | 10:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is a garbage business, with arrogant and rude owner. Horrible customer service and abusive (and possibly even illegal) terms of sale & service, which is a common theme if you read through the reviews. Take your business somewhere else. To be fair to the owner if you interact with him, he doesn't even pretend to care to earn your business. Edit: yeah you are right, because it is impossible to drive from Canada to New Jersey! Hahaha. Of course no business was done, because I refuse to do business with people like you. Fak... read more
Customer service does not exist, they don't even respond to your emails
There's no better espresso ambassador than Java Jim and his crew! I couldn't be more pleased with his service and my purchase. I'm a novice but felt as if I were Jim's most important customer. His guidance led me to an ACS Minima/Caffeum Perfectus dual-boiler machine and Macap Leo 55 grinder (complemented by a walnut tamping station, E.S.E pod filter holder, in-tank rechargeable water softener, and more). What a pair! Beauties in fit, finish, and function. I'm still a novice, but now a well-caffeinated, well-equipped one. Pr... read more
I bought my Lelit Elizabeth machine from 1st-Line Equipment originally via their website. It arrived in perfect order and I have ordered a wide range of other products from their website. Shipping is always prompt, on-time, and their prices are reasonable, so I always try to buy my coffee products through them. Recently, my machine after ~5 years had a minor issue (which is not unreasonable/unexpected with machines like this.) I drove up to their facility in NJ from Philly and they were able to fix the machine for me without... read more
I ordered a new Ponte Vecchio Export from 1st Line Equipment and 3 days later it arrived. It was well packed for shipping and after a couple of minutes to assemble, I filled the boiler with water, turned it on and waited 10 minutes for it to warm up. The shots appeared to flow too fast. I emailed Jim Piccinich, 1st Line's Business Partner who called me right away and explained what I was doing wrong. Problem solved. Jim is just the kind of owner who goes that extra step make sure his customers are satisfied. I highly recomme... read more
Frequently asked questions about 1st-line Equipment, LLC
How is 1st-line Equipment, LLC rated?
1st-line Equipment, LLC has a 4.2 star rating with 95 reviews.
When is 1st-line Equipment, LLC open?
1st-line Equipment, LLC is closed now. It will open on Friday at 10:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com