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1st Direct Pools

4.0

About this business

Location details

Ambassador Business Park, Gillingham, Gillingham, SP8 5SE, United Kingdom

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.049 reviews
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David's profile image
David 
on Google
4 days ago

I'm a regular at the shop in Park gate and Mike is always a pleasure to deal with. very helpful when I've had issues with my pool and I never feel the hard sell. I would and will be returning when I meet more chemicals or advice. 

Tristan Whight's profile image
Tristan Whight 
on Google
5 days ago

Ashley is my go to guy for anything pool related! His industry knowledge and technical ability far exceeds that of the many well known manufacturers and suppliers. His customer service level and attention to detail has really helped my business grow. I can always trust Ashley to get back to me with competitive pricing. 

Rebecca Hurford's profile image
Rebecca Hurford 
on Google
3 weeks ago

ABSOLUTELY BRILLIANT. Phoned up for a part at 1pm on the Friday before a bank holiday weekend and in less than 12 hours it was delivered. Very impressed, thank you 🤩 

Brian Mihell's profile image
Brian Mihell 
on Google
2 months ago

Not impressed. Friendly, but customer service was not looking out for the customer. Purchased 6 CERTIKIN PU2 lights at a cost of £1800. Wired them in to find only 2 worked. Immediately sent them back to CERTIKIN who said they have blown and therefore not under warranty. First Direct pools were not the slightest bit on my side. I am not even sure they emailed them. These lights have LED inserts in them costing circa £10. The other £290 is for the stainless body. I even offered to fix them if they could provide the part but no... read more

Pauline Soper's profile image
Pauline Soper 
on Google
7 months ago

Corina was so helpful and informative. We saw Hannah last time and the team here just want you to enjoy your hot tub. They have absolutely everything here that you could possibly need and are happy to spend time explaining and suggesting ways to improve how you run your tub. So lucky to have them on our doorstep just outside Shaftesbury. 

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Frequently asked questions about 1st Direct Pools

How is 1st Direct Pools rated?

1st Direct Pools has a 4 star rating with 49 reviews. 

When is 1st Direct Pools open?

1st Direct Pools is closed now. It will open at 9:00 a.m. 

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