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1st Advantage Federal Credit Union

4.4

About this business

Careers at 1A1st Advantage provides more than a job, but a place you can start, continue or build a career. The financial services industry is a growing and vibrant part of the local economy, and 1st Advantage's progressive and member-oriented service philosophy provides an excellent environment in which to showcase your talents.This position is responsible for performing a broad variety of member service functions such as opening and closing accounts, opening or renewing certificate accounts, and assisting members with cons... read more

Location details

12891 Jefferson Ave, Newport News, VA, 23608, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.4168 reviews
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Jim Mavis's profile image
Jim Mavis 
recommend  Recommended
4 years ago

For first time in 34 yrs of being a member. I am greatly disappointed in the way the shredfest is being conducted today. was told to park and wait. 1 hour later the biggest fiasco is going on. no one dircecting traffic or informing us we can now proceed to the shredder. sadly because of this fiasco I didn't get a chance to get documents shredded. will buy a shredder and do it myself. 

Katherine Parker Lanier's profile image
Katherine Parker Lanier 
4 years ago

We have never had a single transaction go smoothly with this bank. As soon as we can get the most recent screw up fixed, we are closing all accounts. They are famous for saying one thing, then doing another. 

Madelyne Myloso's profile image
Madelyne Myloso 
5 years ago

Terrible customer service with this bank! Tried making a auto loan payment online this past Saturday( I have been making payments online for the last 4 or 5 months now so I understand how it works). When signing in to make my payment I kept getting a message telling me there was an internal issue and if problems persist please log out and log back in. I tried the suggestion several times but still same message kept popping up. I decided to call the customer service to make ... Continue Reading 

Sonny Yi's profile image
Sonny Yi 
5 years ago

Going through hard times. Understand I was 3 months late. Offered 2 months and asked to catch up next month said no. And took the car. Thanks. 

Shawn S. Sawyer's profile image
Shawn S. Sawyer 
recommend  Recommended
6 years ago

Courteous, friendly staff who go out of their way to make sure your banking experience is 100 % !!! 

Beth Mair's profile image
Beth Mair 
6 years ago

Kiln Creek Branch - Thanks for taking care of me. 

Junior Fernandez's profile image
Junior Fernandez 
8 years ago
Cynthia Temple-Banks's profile image
Cynthia Temple-Banks 
8 years ago

Went to first advantage to get my car refinanced. Saved over $100.00 per month. ThanksClara Haynes 

Chelsea Lenee Nusbaum's profile image
Chelsea Lenee Nusbaum 
8 years ago

Honestly i absolutely love 1A and been with them for years but for the love of god DO NOT use the check deposit option on the app it takes days to clear and then they tell you crap lies about how they cant fix it. 

Frequently asked questions about 1st Advantage Federal Credit Union

How is 1st Advantage Federal Credit Union rated?

1st Advantage Federal Credit Union has a 4.4 star rating with 168 reviews. 

When is 1st Advantage Federal Credit Union open?

1st Advantage Federal Credit Union is open now. It will close at 5:00 p.m.  

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