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4400 Winchester Ave, Martinsburg, WV, 25405, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 12:00 p.m. | |
Sun | Closed |
Loved this bank a decade ago. Fraud detection is the worst, its overly sensitive. Paid a bill online ard my card got shut down on a friday afternoon, and I NEVER RECEIVED A FRAUD ALERT! I found out when I couldn't purchase groceries. In addition to the lack of in app alerts about app unavailablity, which left me unable to transfer and pay rent, and needing to replace my card every few months because the chip stops working, I'm beyond unsatisfied.
Requires physical social security card to open bank account, which is not actually needed. They just need the number and an ID but they insisting they need to e physical copy.
Opened account and they were very friendly and it was an easy process. I travel out of town and my card is shut down. I call and they get it back working and I tell them at this te I will be out of town for the next two days and it is important that this card works at which time I'm told no problem. That afternoon card is shut down again just after bank closes leaving me stranded not able to get a ride to where I am staying. Called branch that was open the next day and they will not answer phone.
I have been with this credit union for over 20 years and never had an issue with them. The staff at edwin miller are thr best and always friendly. You want a good bank then come to this credit union.
167th TFR Federal Cu has a 3.3 star rating with 15 reviews.
167th TFR Federal Cu is closed now. It will open tomorrow at 9:00 a.m.
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