134100 Hello Home Doctor Service- Ipswich

Carmel 

on Google

a year ago

Waited all day and then was put in a queue at 6pm. I needed a doctors visit because of the swelling in both legs and feet. I got a Telehealth appointment which I didn’t understand as they would need to see the legs and feet. She was abrupt, condescending and very rude! Asking me why I opted for a Telehealth appointment when she needed to see my legs. Told me to go to the hospital, call an ambulance. I tried to tell her I have absent seizures under stress with my epilepsy and I don’t go anywhere alone. She said she can’t help... read more

ZNINZ 

on Google

a year ago

Rang to make appointment with doctor, told the consultant my symptoms, gastric issues, received a text message 5 minutes later that the doctor would rather not come and present my symptoms to the hospital. If you didn’t want to come just have the day off and stop wasting peoples time. 

Matthew Clifford 

on Google

a year ago

What a combination failure, the app is horrendous to use and fails to open a majority of the time. After finally getting onto someone taking the booking, the receptionist clearly doesn't understand English. It took longer to translate my details to the person making the booking than the doctor. The doctor was the worst of the lot, I am susceptible to a certain stomach bug. I have had it multiple times as a plumber. The doctor didn't listen talked over me, and had no interest in listening. What these drs don't understand is I... read more

Amanda McCormick 

on Google

a year ago

As a nurse,, I'm disgusted by the low iq receptionists who are not medically trained. One spoke to supervisor and said they will be sending doctor out for my autistic son. Then they hung up mid call. After 30 min waiting in line again...,the educationally challenged receptionist receptionist ummed and ahhed.. That woman was not trained and refused to help. I also got highschool teenager attitude from her. We don't 'ummmm ok' in a snarky tone, because you have upset the patient. Leave your ego at home when pretending to work ... read more

S M Folau 

on Google

a year ago

This was a terrible experience. After repeating my details and Medicare number the operator began speaking in an Arabic language & would not speak when I attempted to continue in the consultation. She then hung up the phone call when I heard her say "are you still there?" This service should be looked into & further reported as suspicious scammers.