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#1 Cochran Automotive Group
- Automotive
- Monroeville, PA
About this business
Location details
4514 William Penn Hwy, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
The WORST phone experience I have ever had trying to inquire about buying a car. Why would anyone ever give money to such a disrespectful horrible customer service people?
Went to the certified used part of Cochran and meet Tim Grubbs he was nice. We went on many test drives and I told him my budget of 25k out the door and I wanted to pay cash. Me and my wife went with my 3 kids and I asked a question he didn’t have the answer too the manager came out and looked me up and down. Told me I would have to come back tomorrow because they were closing. Went home and woke up the next day and was asked to send Tim a picture of my check which was totally weird. I ended up going to Kia was treated way b... read more
I went into the dealership looking to purchase a vehicle and to do research on a vehicle. I met with a salesman who was very knowledgeable and respectful. Based on his being a newer salesman, he had to get his manager to review and make sure the sales process went smoothly (perfectly understandable). The sales manager Brian came into the room and was very arrogant. He tried to extort my pain points after fact-finding (understandable on a sale and sign of a salesman). He was very discriminatory and abrasive consistently tryin... read more
Talked to a salesman and made an appointment to look at a truck. Drove 90 miles and the manager took it camping and the salesman wasn’t on site either. Save yourself the aggravation.
This is an edited review. I was having major issues with acquiring a refund due me with regard to a Warranty contract. I made numerous calls, sent numerous emails attempting to have the refund applied. Without going into extensive detail I was finally contacted by Mr. Kevin Clay, dealer representative for Cochran Chevrolet. Kevin contacted me to apologize for the issues I was having and assured me he would see to it I would have no further issues. I received an email confirmation from Kevin on 7/16/24 with a UPS tracking and... read more
Frequently asked questions about #1 Cochran Automotive Group
How is #1 Cochran Automotive Group rated?
#1 Cochran Automotive Group has a 3.3 star rating with 44 reviews.
When is #1 Cochran Automotive Group open?
#1 Cochran Automotive Group is closed now. It will open at 7:30 a.m.
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