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1-800Accountant - New York, NY

4.3
  • New York, NY
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About this business

1-800Accountant helps companies and individuals with their taxes, payroll, bookkeeping, and more. Our winning combination of modern technology and year-round support makes us a convenient, one-stop solution for your accounting needs, whatever industry you’re in. 

Location details

260 Madison Avenue #1001, New York, NY, 10016, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:30 p.m.
Tue9:30 a.m. to 6:30 p.m.
Wed9:30 a.m. to 6:30 p.m.
Thu9:30 a.m. to 6:30 p.m.
Fri9:30 a.m. to 6:30 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
4.33,260 reviews
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Willow M.'s profile image
Willow M. 
on Birdeye

2 weeks ago

Slow, Disorganized, Unsecure Web Portal I turned in all my tax information in February, and they had to submit an extension because they are still not done with my taxes. Every time I call or email they give me vague answers about where they are at with completing my taxes. I'm worried whether they will ever complete my taxes. Further, their portal to host your important tax info doesn't even have at least 2-factor authentication. That is a good enough reason to not sign up for them. 

Rose S.'s profile image
Rose S. 
on Birdeye

a month ago

After enduring three months of sheer incompetence and appalling service from 1800 Accountants, I feel compelled to share my harrowing experience to warn others against making the same costly mistake I did. Communication was abysmal from the outset. Our advisor, Leyna, vanished without a trace, and attempts to reach our account manager, Rosalee, were met with deafening silence. Despite assurances of prompt response, our concerns went unaddressed for weeks on end. Upon learning of our new advisor, Oscar, we awaited an introd... read more

Annette M.'s profile image
Annette M. 
on Birdeye

2 months ago

Horrible company that will rip you off. I spoke with a representative and explained exactly what I was looking for. He told me I would get that service. I paid over 5000 for the service then no one would call me back. Come to find out its a service where you have to put your own info in. I run companies I don't have time for that and no one told me this is what I would have to do or I wouldnt have signed up. I had 1099s that had to be done for my subs. No one told me I had to have them submitted by a certain date. My account... read more

Jacques W.'s profile image
Jacques W. 
on Birdeye

3 months ago

I have paid this business $6,544.90 to correct a previous return and to file our most recent return. The Tax Advisor assigned has provided little to no advice when requested; any advice that has been provided is vague and not actionable. This is certainly the opposite service that I was sold by the sales agent. As the accounting team approached the 10/16/23 extension deadline for the 2022 tax year, I asked about the consequences of potentially missing this deadline. No response. They missed the deadline. I have continued to... read more

Lasting Impression Horsemanship, L.'s profile image
Lasting Impression Horsemanship, L. 
on Birdeye

3 months ago

I would NEVER!! recommend anyone use this company and I have no idea how on earth they have the positive reviews that they do other than if they were fake because with being forced to work with them for an entire year due to a year contract I signed up for when I didn't know paying monthly was even an option until way down the line as I was having issues with them. Just so everyone knows apparently that is an option if you look on their site, they will not inform you of this though while on the phone and make you sign up fo... read more

Belinda P.'s profile image
Belinda P. 
on Birdeye

3 months ago

1800Accountant seals all communications within the 1800Accountant portal and cease communication when there is a problem. I was able to locate within the many reviews for 5 stars that are added each day....hmmm my issue. Which is 1800Accountant completed my taxes with my getting a refund. IRS kicked it back with my owning over 23K. During the review with 1800accountant, it was noted that the taxes was incorrectly completed and an amendment was needed. They agreed and ceased all communications and removed all messaging i... read more

Waqar K.'s profile image
Waqar K. 
on Birdeye

3 months ago

Warning: Steer clear of 1800 Accountant.com – I repeat, stay away. The alluring sales pitch does not reflect the reality of their services. As a taxpayer, I was sorely disappointed. While their file upload system is convenient, the actual tax filing support is non-existent. My quarterly payroll taxes, for which I had made advance payments, were mishandled. Additionally, the promised preparation of my corporate amendment did not materialize as assured. I was left to rectify the payroll tax filing and payment by myself, while ... read more

Waqar K.'s profile image
Waqar K. 
on Birdeye

3 months ago

Warning: Steer clear of 1800 Accountant.com – I repeat, stay away. The alluring sales pitch does not reflect the reality of their services. As a taxpayer, I was sorely disappointed. While their file upload system is convenient, the actual tax filing support is non-existent. My quarterly payroll taxes, for which I had made advance payments, were mishandled. Additionally, the promised preparation of my corporate amendment did not materialize as assured. I was left to rectify the payroll tax filing and payment by myself, while ... read more

Waqar K.'s profile image
Waqar K. 
on Birdeye

3 months ago

Warning: Steer clear of 1800 Accountant.com – I repeat, stay away. The alluring sales pitch does not reflect the reality of their services. As a taxpayer, I was sorely disappointed. While their file upload system is convenient, the actual tax filing support is non-existent. My quarterly payroll taxes, for which I had made advance payments, were mishandled. Additionally, the promised preparation of my corporate amendment did not materialize as assured. I was left to rectify the payroll tax filing and payment by myself, while ... read more

Frequently asked questions about 1-800Accountant

How is 1-800Accountant rated?

1-800Accountant has a 4.3 star rating with 3,260 reviews. 

When is 1-800Accountant open?

1-800Accountant is closed now. It will open on Monday at 9:30 a.m. 

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