1-800-PACK-RAT

Inna M 

on Google

4 days ago

I called this company two days ago just to get a quote. They kept me on the phone for 20 minutes and gave me a price that I wasn’t happy with. I told them I would check with other companies, but the representative I spoke with kept insisting that I make a reservation, reassuring me that I could cancel at any time. He was very nice and said it would give him “points” if I booked with him, so eventually I agreed and made the reservation. Today, when I called to cancel, the automated system told me I would get a call back in 20... read more

Grace 

on Google

a week ago

Edward is an exemplary container shipper. But unfortunately 1800packrat was the absolute worst part of my out of state relocation. They did not fulfill any of their responsibilities on time, for instance the containers arrived over a week late, then they were picked up a day late, then they mixed up the containers which were going to different locations. 🤦‍♀️ Their errors cost me thousands of dollars and more stress than anyone should have to go through, when selling a house and moving put of state. 

Jo Emidy 

on Google

a week ago

Edward was on point! His ability to maneuver a truck was phenomenal. I was so excited to have him as my delivery guy. He was awesome! Thanks Edward. 

Tim Harding 

on Google

2 weeks ago

Update: I have downward revised their rating to 2 stars. I scheduled a pickup last week, the date came and went with no communication. I called the 800 number and was told they couldn’t reach the franchise. I called on the weekend and was told “they had trucks down last week”…okay, so call me and tell me that! The pod has been sitting in the driveway for nearly an extra week at this point and all I needed was a phone call letting me know what the heck was going on. I’m not sure if the original manager/owner/whoever he is lef... read more

Heather D (Hunnie) 

on Google

2 weeks ago

Edward from VA was awesome. Super polite and very helpful with the delivery!