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1-800-PACK-RAT
- Movers
- Aurora, CO
About this business
1-800-PACK-RAT is the portable storage container and moving company that makes moving and storing your stuff in and around the Aurora, CO area simple. With portable storage containers, customers have the flexibility to choose on-site storage, warehouse storage, local moving, long-distance moving or any combination.
Location details
21250 E 36th Dr Unit D, Aurora, CO 80011, Aurora, CO, 80011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 9:30 a.m. to 6:30 p.m. |
Started out great when packing and leaving WA. On the day my container was scheduled to be delivered in CO it wasn't. After numerous calls and lots of non-information was told there was an "incident at the Aurora CO facility" and the containers could not safely go out. No one to contact but the 1800# and the info was sketchy at best. Told I had to wait to be contacted to reschedule but given no timeframe. Will update this review once, or if I ever get my container.
This has been the worst moving and storage experience I’ve ever had. After paying all fees upfront—including storage—I was assured my items would be delivered on time. Just two days ago, I spoke with a representative and nothing was mentioned. Then suddenly, I received a voicemail claiming that the facility where my belongings are stored has “structural damage” and they can’t access it. When I called for clarification and asked about compensation for this major inconvenience, the supervisor (Kaley) repeated that the facility... read more
Today my filled pods were to be delivered. Around 2pm after not hearing from anyone with a window time of delivery, called only to be called back 2 hours later. When they called back they said “there’s been a structural facility issue and we can’t share more at this time and no eta of your pods.” Concerns are: 1. I had to call them to then be told of the issue- no one proactively called me the paying customer of the issue 2. What is a structural facility issue that is so extreme there is no explanation or eta? Need a manager... read more
Was told there was a "facility issue" with where the container is stored and that the delivery date has been pushed back to September, originally scheduled to be delivered today. What does a "facility issue" entail and how can I get in contact with the facility to ensure my belongings are not destroyed?
Jose was a very friendly and helpful driver!
Frequently asked questions about 1-800-PACK-RAT
How is 1-800-PACK-RAT rated?
1-800-PACK-RAT has a 2.8 star rating with 290 reviews.
When is 1-800-PACK-RAT open?
1-800-PACK-RAT is closed now. It will open tomorrow at 9:30 a.m.
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