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1-800-PACK-RAT

4.4

About this business

1-800-PACK-RAT is the portable storage container and moving company that makes moving and storing your stuff in and around the Rochester, NY area simple. With portable storage containers, customers have the flexibility to choose on-site storage, warehouse storage, local moving, long-distance moving or any combination. 

Location details

623 Basket Rd, Webster, NY 14580, Webster, NY, 14580, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun9:30 a.m. to 6:30 p.m.
4.482 reviews
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Blake DeLee's profile image
Blake DeLee 
on Google
a month ago

Steer clear, just go with PODS. I called on a Monday to ask if they would be able to accommodate a move the following Monday. I was told they “should be able to do that” and oh look, they can deliver the box tomorrow! Just have to pay a next day fee (otherwise they couldn’t make it work the rest of the week). So I pay the fee, and it gets delivered, though two hours after the window he gave me. No biggie. I am told by the driver “when you need to schedule, just text me directly, I am the manager and I will get you on the sch... read more

Ellen Heed's profile image
Ellen Heed 
on Google
a month ago

If I could leave less than 1 star I would. They were a complete no show 2 days in a row and this was after receiving confirmation emails and phone calls each day. The 3rd day when we were promised it would be top priority in the morning because WE ALREADY NEEDED IT, we didn't receive a call from the driver until 1;00 pm. It was too late, we had to scramble to make other arrangements. Terrible! Would NOT recommend. 

Lisa Abbott's profile image
Lisa Abbott 
on Google
2 months ago
Shiv Patel's profile image
Shiv Patel 
on Google
2 months ago

Melvin and the team were great, very pleased to have had him drop off the containers. Very good at communicating and friendly. Dropped off exactly where we wanted them. 

John Nardozzi's profile image
John Nardozzi 
on Google
2 months ago

Melvin was great! Explained everything and put it right where we wanted it. 

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Frequently asked questions about 1-800-PACK-RAT

How is 1-800-PACK-RAT rated?

1-800-PACK-RAT has a 4.4 star rating with 82 reviews. 

When is 1-800-PACK-RAT open?

1-800-PACK-RAT is closed now. It will open at 9:30 a.m. 

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