1-800-GOT-JUNK? Walnut Creek Metro

alyce bond 

on Google

a month ago

Monday, 5/31, I was scheduled to use your service after assurances by my daughter-in-law that I could depend on your company to do the job. After all, she'd used you many time before. Everything went as expected, and I was assured by your staff that your trucks could handle my storage bin. Having hauled away a small truck load previously, I had no doubt. That's not at all what happened. Even with my help, I was told the truck was full and they'd have to leave and return for additional charge. Only one of the men returned, an... read more

MsAnn Johnson 

on Google

a month ago

I got referred by my friend. Her mother used them in San Ramon, and she appreciated all the manpower to move heavy things and get rid of stuff after they had to clean out the estate. Then I got started, I googled them from the reference and all I had to do was make an appointment online. Fill out the information and give a date of when I was going to be able to meet them. I was able to do the next day with an appointment. He came and meet me at my storage unit. He contact with with me to confirm the appointment then called o... read more

Lorri M 

on Google

3 months ago

I'd give ZERO stars if I could. These are disreputable people. They quoted my college daughter one price over the phone, then upon seeing how young she looked, despite the same VERY small amount of items taking up a VERY small part of the SMALLEST storage unit, $200.00 instantly doubled to $400.00. I politely requested that they credit back the extra $200.00 and they refused. To a disabled parent, this is a MONTH'S worth of groceries, to keep it in perspective. Shame on these people. It would have been no skin off their back... read more

Alanna Hankins 

on Google

4 months ago

Aaron and Devon did a great job. They were friendly, helpful and explained explicitly how the process worked. Great job guys.