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Zoic Clothing
- Retail
- Carlsbad, CA
About this business
Location details
5611 Palmer Way, #F, Carlsbad, CA, 92010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | Closed | |
| Sun | Closed |
Horrible customer service... a phone number would be helpful?! I also did what the website said to do, to email them I have heard nothing?!
I have 2 complaints about Zoic. I’ve been happy w/the quality of some of their other bike clothing. Initially I was happy w/these impact liners. They fit well & were comfortable. But after a few washings the puzzle-like cushion pieces started coming loose& moving (a problem others have reported as well). As you can see, I had to sew them in place. Second, before I had a problem with/the liners, I bought a 2nd pair online directly from Zoic because they were on sale. They said they were in stock so I also bought a pair of glo... read more
I have 2 complaints about Zoic. I’ve been happy w/the quality of some of their other bike clothing. Initially I was happy w/these impact liners. They fit well & were comfortable. But after a few washings the puzzle-like cushion pieces started coming loose& moving (a problem others have reported as well). As you can see, I had to sew them in place. Second, before I had a problem with/the liners, I bought a 2nd pair online directly from Zoic because they were on sale. They said they were in stock so I also bought a pair of glo... read more
Editing my review to update- I received a reply from customer service nearly 2 weeks after contacting them and after digging up one of the founder’s emails on LinkedIn to send a request for an update. They explained that they have been having issues with their carriers. For the record, I love their Guide button-up jerseys both on and off the bike- 100% recommend that specific item. But they really need to get their customer service sorted out. Original review: Really wish I could leave a positive review for a local company, ... read more
on 9/20/2023 I purchased a pair of Ether Shorts along with a pair of Carbon Liner Shorts from the Zoic website which according to the tracking estimated the delivery on 9/25/2023, the package was ultimately lost by USPS. I contacted ZOIC via their online form as there was no phone number available on their website. They contacted me a couple of days later informing me that they agreed the package was lost, they unfortunately did not have any similar items to what I purchased so a replacement shipment was not possible, the on... read more
Frequently asked questions about Zoic Clothing
How is Zoic Clothing rated?
Zoic Clothing has a 1.9 star rating with 13 reviews.
When is Zoic Clothing open?
Zoic Clothing is open now. It will close tomorrow at 12:00 a.m.
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