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2800 W Big Beaver Rd, Troy, MI, 48084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I had the best experience in the Somerset Collection store in Troy with the cashier, Keith. He was so patient and helpful with my return. He showed me a few tricks with the Zara app that eliminated some of my shopping frustration. If only more clerks in the mall were like Keith! Thank you for making shopping fun again!
This is a horrible store.... Rude unprofessional people. I thought I'd check it out. Why does anyone shop here go to Saks or Nordstrom you can get the same merchandise for the same price. And Saks is the gold standard of customer service. Everyone is professional looking; groomed; with attitudes to match. Extremely helpful.... This is nothing more than a Rue store!!! Yuk
I been doing online orders with Zara for 5 years recently I placed order an it was setup to be delivered by a third party carrier who ended up stealing my package an when I contacted customer service they were no help telling me I had to prove my package was stolen when the company didn’t have to prove I received my package horrible experience.
Staff is extremely rude and not helpful. They allow massive lines for the one fitting rooms while using the 2nd room like a storage rack .
ZARA has a 3 star rating with 797 reviews.
ZARA is closed now. It will open tomorrow at 10:00 a.m.
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