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1712 W Saginaw St, Lansing, MI, 48915, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 2:00 p.m. |
"They made big promises to earn my trust, then broke every single one. They left a mess, overcharged me, and refused to honor their satisfaction guarantee. Their attitude was: ""We did what we could. Pay the bill."" When I pushed back, they threatened to send the bill to collections. I’ve never been treated so poorly by a service provider. Stay far away from this shady business."
What should’ve been a simple, one-day service turned into a multi-week nightmare. Every part of the job had issues. I had to rehire another company to redo everything they did — correctly this time. This company has no quality control, no customer care, and no shame. I spent hundreds of dollars fixing their mistakes, and they refused even a partial refund. This is the kind of experience that makes you lose faith in hiring professionals.
The technicians who came to my home were incredibly rude, lacked basic communication skills, and clearly had no training. They damaged my walls while moving equipment, missed major areas they were supposed to treat, and walked dirt through my house without covering their shoes. They rushed through everything and left without confirming if I was satisfied. I wasn't. And when I called to follow up, the office hung up on me.
Everything they promised was a lie. They said the job would take two hours — it took six. They said it would be clean and precise — it was messy and careless. They said it would cost one amount — I was charged nearly double. I feel completely cheated. I asked for an itemized bill, and they refused. I’ve dealt with bad companies before, but this one tops the list.
Your Friends - Moving Services has a 4.7 star rating with 152 reviews.
Your Friends - Moving Services is closed now. It will open tomorrow at 8:00 a.m.
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