YMCA of Walla Walla

Soul Finds 

on Google

2 months ago

1 star because of horrible employment. My sister and I went to the pool and when we entered the life guard was just sadly so disrespectful. She didn’t even acknowledge us until I encouraged my little sister to speak up and ask if she needed to take the swim test in order to go into the pool. The life guard quite literally ignored my sister when asked the question and got up and walked away. We thought maybe she didn’t hear us so we asked again and the lifeguard rolled her eyes and said “yeah fine.” Then when it was time to d... read more

Angela S 

on Google

2 months ago

I love the Y! Everyone friendly and helpful! People of all ages are welcome here and all are treated like family! 

Nicholas Croghan 

on Google

4 months ago

While many people seem to have had positive experiences at the Walla Walla YMCA, mine was strikingly different — and disappointing enough that I felt compelled to share. After years of unknowingly being charged for a membership I believed I had canceled (I handed in the paperwork in person), I reached out to clarify the situation. Leadership confirmed they had no record of my cancellation and offered only a partial refund for the past three months — despite the fact that I hadn’t used the facility in years. I expected a comm... read more

Tru York 

on Google

5 months ago

The lifeguard was entirely focused on my special needs child the whole swim, and instead of trying to make it right when we voiced our discomfort, they doubled down on their rudeness, lack of accountability, and customer service. We cancelled our membership because it wouldnt have been worth it even without tonight's disrespect. We were trying to give them the benefit of the doubt after a handful of uncomfortable visits. My husband was already dealing with the issue before you were harassing my nonverbal special needs son wh... read more