Yellow Car Rental

Kayla Harvard (Kayla Harvard) 

on Google

2 months ago

Absolutely the rudest and most unhelpful staff I have ever encountered. I called with a simple question about rental options and was met with complete dismissiveness and outright hostility. The staff member gave incorrect information about their own rental policies, insisting that all rentals require a minimum of three days. This is not true, your own website clearly states that only Unlimited KM special packages to the USA and Canada require three days. I was told verbatim: “I don’t care if it isn’t in the policy, you can’t... read more

S S 

on Google

2 months ago

I recently rented a vehicle that was in terrible condition and clearly not maintained. The experience was extremely disappointing and concerning from a safety standpoint. Here are the issues I encountered: 1) Broken side mirrors, making it dangerous to change lanes 2) Tires were worn down, with very little tread left 3) Check engine light was on throughout the rental period 4) Dashboard warning about rear brakes needing service 5) Tire pressure warning light was on, indicating underinflated or faulty tires This vehicle shoul... read more

Jai Paek 

on Google

2 years ago

First of all, one of the most important factors is safety. Here are a few issues I had when I rented the fleet from Yellow Car Rental. • The warning indicator for the rear passenger door was kept on and off while I was driving. I’ve been informed that I should push the door harder to avoid getting the warning sign. This issue persisted throughout, even though I shut the door multiple times before every departure. The warning sign was extremely annoying, and I felt anxious and nervous for our safety. • The windchill wipers we... read more