xFacilitator

Tim Lockie 

on Google

a month ago

I would like to enthusiastically recommend Alex Kagel of Wild Card IT the man whose entire business model seems to revolve around making problems disappear before you even know you had them. For many business owners, technology feels like having a toddler with unlimited access to electricity: eventually something starts flashing, freezing, or catching your complete attention at exactly the wrong moment. This is where Alex enters. Alex and Wild Card IT provide world-class managed technology and cybersecurity services, but m... read more

Corentin (Cory) Babaud 

on Google

9 months ago

Alex and the WILDCARD team are amazing to work with. I found value early on through their discovery game, giving me an idea of where I could better protect my business online. As a small biz owner, email deliverability and domain reputation/security were paramount for my sales activity, and Alex got me to a 10/10 score in no time. No doubt this would have taken far more time (and money) with any other MSP, and now I don't think about IT as often. In my experience, WILDCARD is just more innovative, and better to work with. 

Shaun ODwyer 

on Google

3 months ago

I recently had a pretty stressful situation where I fell for a phishing email that looked completely legitimate. I’ve always thought I was good at spotting these kinds of scams and didn’t think it would happen to me—but this one was very convincing, and I fell for it. I reached out to Alex at WILDCARD right away, and his response was immediate. Within minutes, he identified a suspicious login, shut down all active sessions, and secured my account before things could get any worse. I’m very grateful for how quickly he stepped... read more

Hien Pham 

on Google

a year ago

xFacilitator has been amazing to work with. Their customer service is top notch, they really take the time to understand what I need and tailor their support to my business specifically. It never feels like a one size fits all approach. They’re quick to respond, super knowledgeable, and genuinely want to help. I’ve noticed a real difference in how smoothly things run since working with them. Highly recommend! 

Chris O. 

on Google

7 months ago

I recently had an email issue that was absolutely maddening. Ever since switching internet providers, my copier refused to send emails. I tried getting help from multiple sources over several months, but got nowhere. When I mentioned it to Alex at WILDCARD, he said he could take care of it—and he did! He showed up, fixed the issue quickly and efficiently, and now everything works flawlessly. After months of dead ends, it was such a relief to finally have things working properly again. I would highly recommend Alex and his ... read more