Shelton K. on BirdEye
8 months ago
05/18/2021, 16:55 PM
**PLEASE READ ALL OF MY REVEIW IF YOU PLAN ON RENTING**
I went in to ask some questions about an upcoming job I was doing outside of work. I went in & was speaking with Kennedy, she was great she was answering my questions and give me different options of things I could use to help get me the best equipment that I could use for multiple steps along the way saving me time and money. A guy she referred to by Mike came in and she asked his input if the machine we had been talking about would do both jobs I needed it for. He agreed and answered any other questions I had for him. He got what he had come up for and let. Kennedy and Mike are 5 Star employees friendly helpful and Kennedy is always willing to do what it takes to make it happen. As Kennedy and I were still talking about some other equipment **HERE LIES THE PROBLEM** and why I left a lower rating.*** A man came from the back this mans stomach was hanging out of it, and his pants hanging low so his butt crack is on the view for the world. Someone needs to give this man a belt and Maybe a shower too the man looked rough. Anyways his shirt said his name was Bill. I asked another question of Kennedy and this man began just talking over her, she respectfully stopped talking and let him finish. This man treated her as if he is her supervisor or something and constantly would talk over her or stood there like judging what she would say. He honestly acted like she was stupid. He was rude disrespectful and I’d say demeaning of her. I really felt sorry for this poor girl. I would have walked out there and then if I hadn’t been getting such good help and information from Kennedy and Mike. I have seen this man on our Job sites before fixing a piece of equipment that had a small leak. (You can not miss the stomach and butt crack.) He was rude and acted like we had put him out calling to get the leak repaired, then luckily I wasn’t having to deal with him on site. He took hours to fix a simple O-Ring. He left 2 times as he didn’t bring any tools with him the 1st time and the 2nd time he was gone forever to go get a o-ring that then took him 2-3 hours to replace if he would have stopped talking to people around him or stayed off his cell phone texting someone it might have taken 20-30 minutes. I plan on renting the stuff I need for my job with the highest of hope that I will not have to deal with him. I hate leaving a low star rating as I don’t want to affect Kennedy or Mike because they were Amazing and really helpful. But someone need to be aware of this guy and the way he treats people and his appearance. He give a horrible representation of this company & if it had not been for Kennedy and all that she did to help me. I would have walked away and went somewhere else.