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Wynstan - Willoughby
- Retail
- Willoughby, NSW
About this business
Location details
8/481 Willoughby Rd, Willoughby, NSW, 2068, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 4:00 p.m. | |
| Tue | 10:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Today 21/4/26 THe below is the review I posted a year ago, We spent $5k for 2 blinds and in three years we are having our third problem. I have been chasing Wynstan for over a week for even just a repy. My recommendation is think carfeully before using them. Mohammed came out today for the second time having determined the issue at the first visit. He has fixed the broken parts and it is as good as new. Mohammed was punctual, efficient and very pleasant. Top marks for him.
I had the worst experience with Wynstan’s installation and the nightmare is not over yet. The installer of the fly screen hacked away at the aluminium frame of my sliding door without my knowledge, and the next thing I saw was a big, ugly gaping hole at the frame and a fly screen handle that clashes against my sliding door handle. The installation took place on a Sat morning and the installer promised to fix everything by the following Monday. Needless to say he didn’t follow up and the ignored all my texts and calls. I call... read more
Don't bother! This has been the worst customer service experience. I paid my deposit at the end of October after being told it was the last day to order curtains for installation before Christmas. Spoiler alert- it didn't happen. I followed up in Jan and was told it was a supplier delay but if I wanted to cancel I'd have to pay a $200 cancellation fee. I made a subsequent complaint (because no one told me the fabric wasn't in stock) and they agreed to give me a full refund. But four weeks later and I am still waiting... Save... read more
Excellent! Great quality, super easy to deal with, competitive pricing, great communication and seamless install.
Mohammed was professional, helpful in answering my questions and completed the job in good time.
Frequently asked questions about Wynstan - Willoughby
How is Wynstan - Willoughby rated?
Wynstan - Willoughby has a 4.4 star rating with 164 reviews.
When is Wynstan - Willoughby open?
Wynstan - Willoughby is closed now. It will open at 10:00 a.m.
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