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WOW! - Payment and Equipment Dropbox

2.3

About this business

We have moved! You can find our new payment center at 401 3 rd Ave, Ashford, AL 36312. While this location is closed to the public, you can still utilize our on-site dropbox for equipment returns and payments. If you need assistance or a pre-paid box to return your equipment, contact our Customer Care team, 24/7, at 1-866-496-9669. 

Location details

2660 Montgomery Hwy, Dothan, AL 36303, Dothan, AL, 36303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.3225 reviews
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Jasmine Worthy's profile image
Jasmine Worthy 
on Google
a year ago

The absolute worst cable company. There’s always a connection issue. They take their precious time anytime you call in an issue. Horrible customer service. There’s also no office Dothan. Everything is done online or you’ll have to drive to Ashford with the risk of the office being closed during business hours. HORRIBLE!!!!!! 

Doyle Stevenson's profile image
Doyle Stevenson 
on Google
a year ago

Can not talk to a person in person. Have to wait on phone for over an hour to find out they are having an outage. Would not recommend this outfit to anyone. 

Bradley Williamson's profile image
Bradley Williamson 
on Google
a year ago

Customer service is horrible nobody is willing to help especially when service is not working and the techs will try to steal your gift card that you are suppose to receive 

Amanda Vieth's profile image
Amanda Vieth 
on Google
3 years ago

If I could leave 0 stars I would. First of all I signed up for 500gb upload and download speed. Only was getting 250 average. The worst of this company came when I was moving and had to cancel my service. They were supposed to send my box for equipment return to my new address. I had to reach out to them 4 times and it took nearly 2 months to finally get a box delivered to me because they kept sending it to my old address. Then after I return my equipment I get a bill for the equipment. The absolute worst service I have ever... read more

Pete Coleman's profile image
Pete Coleman 
on Google
3 years ago
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Frequently asked questions about WOW! - Payment and Equipment Dropbox

How is WOW! - Payment and Equipment Dropbox rated?

WOW! - Payment and Equipment Dropbox has a 2.3 star rating with 225 reviews. 

When is WOW! - Payment and Equipment Dropbox open?

WOW! - Payment and Equipment Dropbox is closed now. It will open at 9:00 a.m. 

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