Woolworths Kelvin Grove

Tomos Hall 

on Google

6 days ago

This store manager has decided he wants to heard cattle instead of providing goods/services to customers under the Woolworths name. To the manager - Fix your customer flow problem, the barriers you have put up. You make the space a disaster to navigate. The security alarms at the exit and entry that don't work properly - Get rid of them. Fix your theft problem instead of treating everyone like animals. At peak times during the day - you have multiple closed self-checkouts, no open staffed checkouts, and no one at the custome... read more

andrea forero 

on Google

a week ago

There is a coffee service in this Metro, but they don't seem to have a person in front of this section and the other workers are forced to make coffee for whoever wants to buy. I wonder why they have this space if the workers serve with bad attitude and rudeness especially to older people, if they do not want to work there just give the opportunity to others who do want to work. 

Brendan Lorenzo 

on Google

2 weeks ago

I had a terrible experience at this store today around 2:30 PM while picking up Uber Eats orders. A staff member named Jenny (not wearing a name badge, which already breaks company policy) looked up the orders and said, “They’re not ready. They’re being picked.” I asked her for a rough estimate of how long it would take, and her response was dismissive and rude: “No, I don’t know. If you don’t want to wait, just cancel.” No empathy, no courtesy, nothing resembling customer service. When I explained that cancelling wouldn’t g... read more