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107A W Main St, Ste A, Saint Charles, IL, 60174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Lovely selection of yarn, and excellent customer service. I’ve placed two orders now. They were packaged well and promptly delivered. Looking forward to ordering more yarn in the future!
Come here if u like ruined surprises. The lady that helped me had asked abt my mom’s name and email, I asked they didn’t send an email since it’s a gift. I believe she had told me she wasn’t going to, and was just linking it to her account. She even told me not to press a button on the pay screen to make sure it didn’t send her anything. 30 mins later my mom texts me “did u send me a wool & co gift card?” I thought it was clear it was a gift since I had walked in saying that, and we had a Convo abt not telling her. I’m sure ... read more
They proactively reached out to me when they didn’t have all the yarn I ordered in the same dye lot and gave me the option to send mixed lots or wait for a special order. This is a huge quantity of yarn for a men’s XL cable sweater. Great customer service and I’m already planning my next order.
While I've never visited this store, I have used them for buying knitting items online. They always have what I want in stock, and carry quite the array of needles and notions as well. Shipping is quite fast so I can get on with my project. Yay!
I cannot say enough wonderful things about the staff and the service I received at Wool and Company. They were beyond knowledgeable, real experts and they took extraordinary care of me. My son’s precious knit blanket got a hole. It was knit by my mother who passed away a little over a year ago. I am not a knitter and didn’t know where to turn. Not only did they help me fix the hole (on site), they handled the blanket with the highest level of care and attention. I cannot thank them enough.
Wool & Company & Simple Gifts has a 4.8 star rating with 417 reviews.
Wool & Company & Simple Gifts is closed now. It will open tomorrow at 11:00 a.m.
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