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Woodhouse Spa - San Antonio - Rim

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4.4
236 reviews
|Day Spas|San Antonio, TX 78257 United States

17503 La Cantera Pkwy, San Antonio, TX 78257 United States

(210) 699-6500

http://sanantoniorim.woodhousespas.com/

Open now:10:00 am - 7:00 pm

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About

Welcome to the Woodhouse Spa here in San Antonio, Texas. Located conveniently at The Rim, a charming outdoor shopping center featuring luxury retailers, restaurants, and more, Woodhouse RIM invites you in to enjoy our signature spa services such as the Sculpt Facial & Calming Retreat Massage. Upon arrival, a variety of warm and relaxing teas are available to help you slip into a state of complete relaxation or enjoy a signature Woodhouse Mimosa or glass of wine in our luxurious Quiet Room between services. We can't wait for you to experience the Woodhouse way.

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4.4
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T G. review for Woodhouse Spa - San Antonio - Rim
T G. on Birdeye

4 years ago

04/13/2019, 13:47 PM
My mother and I had the unfortunate experience of being indirectly ousted from The Woodhouse Day Spa today, which was supposed to be a birthday gift from my husband. Immediately after we kindly specified our preference for two female therapists, one of the more ambiguous-looking therapists became visibly offended, assumed a defensive, angry stance, pointed at herself and yelled, "I AM a female!!!!" My mother and I were taken aback at how quickly this person jumped to anger. We were then approached by the manager, who, in very poor judgment, felt it appropriate to tell us that one of the therapists became offended at our request and was "uncomfortable" providing services at this point. Wanting to clarify what had occurred, we explained that we simply were requesting female massage therapists, as that was our preference and had always done so previously with no incident. Instead of an apology, we were offered the opportunity to reschedule our appointment or to make our appointment at another Woodhouse location. However, we had a hard time reconciling the idea of patronizing a business that cares more about not offending their snowflake employees than the preferences and respectful requests of its paying customers.
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