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Windstream
- Telecommunications
- Hiawatha, IA
About this business
Message from Windstream “Smart Solutions. Personalized Service.” More about Windstream Windstream is a top provider of internet services for work. We bring data, voice, network, and cloud services that are ranked with the finest in the world. Our managed assistance gives support when and where your business needs it. We begin with an evaluation of the objectives desired, followed by the execution of the best solutions for your specific requirements. These services allow your organization to keep functioning in to... read more
Location details
1450 N Center Point Rd, Hiawatha, IA, 52233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I got a call from a gentleman offering this service. He said it was the only one in my area. The service was for 100mb with the support of 3 devices. Thinking I had no choice I got service... come to find out there are a few more and this company has the worst product available.
Windstream no longer occupies this office space.
Internet sucks .. their bury crew did the attached picture at 10am Thursday and saturday finally had a crew to fix it .. only after hours of complaints to the indians in the call center.. call centers for help are either in Pakistan or India you will not talk to someone american .. but in the small towns in iowa they are the only option
Worst experience I've ever had with any company EVER. Horrible customer service, transfer to other reps with no warning of doing so. Technician named Jeffrey never showed up when he was supposed to, then closed the ticket. Never even got fully set up, thank God, because every step of this process has been a complete nightmare. If you're thinking about internet, I advise you to look elsewhere. I thought Mediacom was bad, but these guys are far worse, it's not worth the cost savings to deal with this much hassle.
If I could leave negative stars, I would. We had internet installed on Monday and by Monday night it did not work. Called and said our service had been cancelled, which we did not cancel. Called back was on hold or transferred around over 20x for a total of 63 min before they said they’d call back in 5 min and never called back. This is just since installation. We waited for a wire to be buried for over 3 months before this nightmare even started. Didn’t think internet could get worse than the provider we were trying to leav... read more
Frequently asked questions about Windstream
How is Windstream rated?
Windstream has a 1.7 star rating with 54 reviews.
When is Windstream open?
Windstream is closed now. It will open tomorrow at 8:00 a.m.
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