Windsor Estates of St. Charles - Retirement Community

Kenneth Johnson 

on Google

a week ago

Where should I begin? The staff here does not care at all... The disrespect and distain for their patients from ignoring call buzzers literally for hours. I picked up my parents one weekend and when I loaded them into the car I noticed the underside of my dad's wheel chair pad was soaken wet. My mom told me he urinated on himself and instead of cleaning the wheel chair they just flip the padover. They have ignored medical conditions that I had warned them about before my parents were admitted then said oh we didn't know it w... read more

Scorpadeum 

on Google

3 weeks ago

Terrible. Terrible. Terrible. The staff, including nurses, don't know what they are doing and they dont communicate with one another. Meds are not given properly and they dont do what they say they are going to. Some are very combative and have an attitude problem. Food is awful and always cold, that is, if you get any to begin with. Patients wait hours for staff to come back with requests, that is, again, if they come back at all. Horrible. 

FG Newfield 

on Google

a month ago

If I could leave negative stars I would. Horrible place. My dad was left to sit in his own feces, did not get his medication when he was supposed to, no shower for 5 days. Certain staff argumentative, those who WERE kind and did their jobs did not have the resources to do their jobs properly. Tech couldn't read a digital thermometer. My dad was only there for rehab. It scares me to think how the permanent residents are treated. 

Latishadanielle Cole 

on Google

2 months ago

My grandma was just here not too long ago. It was nice.. I thought it was an older building but it looks renovated on the inside. Everyone I talked to was helpful too