Willowbrook Terrace

gunmangreg 

on Google

3 months ago

I would give it a zero. A family member went there for physical therapy and ended up with two UTIs and a very deep bed sore! I got him out of there and straight to the hospital for treatment. All of this in a one hundred day span, and when you send them with their clothing good luck seeing them actually wear them. They are not good at doing their job. I think the facility should be closed down. I would definitely look elsewhere for help for a family member. 

Madison 

on Google

a year ago

Extremely rude and unprofessional nurses—I don’t understand how they maintain their licenses given the way they treat their patients. We made simple requests and were met with screaming. For example, when we asked our assigned nurse to leave a note for the doctor about our loved one pocketing her food and drinks, she responded by cursing at us. If you have the misfortune of being assigned Angel V as your or your loved one’s occupational therapist, I highly recommend requesting someone else. Angel was shockingly rude to our d... read more

Kandi Mclean 

on Google

a year ago

My mom is in Willowbrook right now and shares what is happening daily. She has chosen to eat her meals in her room because she doesn't want to sit in a wheelchair for over an hour while she waits for assistance back to her room. She says that the food is horrible and that the staff has been inattentive to her needs on a constant basis. She turns on her call light and waits for long periods of time to get help to use the toilet. She is there because she needs 24 hr surveillance for rehab according to her doctor. Otherwise she... read more