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Willowbrook Terrace

3.1

About this business

Location details

707 SW 37th St, Pendleton, OR 97801, Pendleton, OR, 97801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
3.120 reviews
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Madison's profile image
Madison 
on Google
9 months ago

Extremely rude and unprofessional nurses—I don’t understand how they maintain their licenses given the way they treat their patients. We made simple requests and were met with screaming. For example, when we asked our assigned nurse to leave a note for the doctor about our loved one pocketing her food and drinks, she responded by cursing at us. If you have the misfortune of being assigned Angel V as your or your loved one’s occupational therapist, I highly recommend requesting someone else. Angel was shockingly rude to our d... read more

Kandi Mclean's profile image
Kandi Mclean 
on Google
10 months ago

My mom is in Willowbrook right now and shares what is happening daily. She has chosen to eat her meals in her room because she doesn't want to sit in a wheelchair for over an hour while she waits for assistance back to her room. She says that the food is horrible and that the staff has been inattentive to her needs on a constant basis. She turns on her call light and waits for long periods of time to get help to use the toilet. She is there because she needs 24 hr surveillance for rehab according to her doctor. Otherwise she... read more

Melissa Moccasin's profile image
Melissa Moccasin 
on Google
a year ago

The staff and nurses were very helpful in anything I needed an polite also 

Kathryn Umtuch's profile image
Kathryn Umtuch 
on Google
a year ago

The staff here shows no interest in caring for their patients . The worst facility I have ever visited . Everyone here including management covers for the inexcusable behavior of the employees . The web would not allow me to give it a 0 rating . They have made me sad and disappointed to the point of suicidal thoughts . I will be leaving without care because the care? Is virtually non-existent . An embarrassment to Pendleton and the nursing profession . Would be better to close their doors than continue in their fakery . Ther... read more

Chrisy K's profile image
Chrisy K 
on Google
3 years ago
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Frequently asked questions about Willowbrook Terrace

How is Willowbrook Terrace rated?

Willowbrook Terrace has a 3.1 star rating with 20 reviews. 

When is Willowbrook Terrace open?

Willowbrook Terrace is closed now. It will open tomorrow at 8:00 a.m. 

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