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Williamsville State Bank
- Finance
- Springfield, IL
About this business
Location details
3341 Old Jacksonville Rd, Springfield, IL, 62711, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 12:00 p.m. | |
| Sun | Closed |
I've had a trust account with this bank for years and it has been an absolute nightmare. They take out more in fees than they distribute, refuse to provide me with the account balance, refuse to provide me with the terms and conditions of my trust. They do not have a turnaround time for trust requests which means I haven't eaten in a week because they haven't decided if me eating is "necessary". I finally received the check and I CAN'T CASH IT!! I'm telling you that after 15 years of dealing with them I've officially had it.... read more
This was the worst customer service and borderline sketchy practices I have ever experienced I was not offered to take a new home buyers course until after I had already been living in my home for a week I was directly lied to about paperwork that I Requested Have been living in the house for an almost a year now have not been reached out to once to make sure everything is going well they offer no help with online payments and have no option for mobile payments leaving you either a writing and mailing a check in or b going i... read more
I had quite a different experience than one of the previous reviewers. The mortgage rate and associated costs were the lowest I found (I bought my house a year ago, July 2020). The customer service was outstanding (my loan officer was Mark DiMarzio). I had no problem setting up automated payments through my bank. I was so impressed I encouraged my son to refinance with Williamsville. He did and was very satisfied also.
Frequently asked questions about Williamsville State Bank
How is Williamsville State Bank rated?
Williamsville State Bank has a 2.3 star rating with 3 reviews.
When is Williamsville State Bank open?
Williamsville State Bank is closed now. It will open tomorrow at 8:00 a.m.
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