This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
5425 Richmond Rd, Williamsburg, VA, 23188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It feels like Bait and Switch, be warned! I ordered a very expensive Hancock and Moore sofa and recliner in a lovely, warm, medium brown, or so I thought. The furniture is now here in a cold, chocolate brown. I never would have ordered this color. After receiving a leather swatch and realizing it was wrong, I went back and forth with my salesman, Kirk, for 3 months, nothing was done. I am saddened, disappointed and feel like I have wasted thousands of dollars on something that I had no say in. Don’t do it! Update: Joseph Ste... read more
It feels like Bait and Switch, be warned! I ordered a very expensive Hancock and Moore sofa and recliner in a lovely, warm, medium brown, or so I thought. The furniture is now here in a cold, chocolate brown. I never would have ordered this color. After receiving a leather swatch and realizing it was wrong, I went back and forth with my salesman for 3 months, nothing was done. I am saddened, disappointed and feel like I have wasted thousands of dollars on something that I had no say in. Don’t do it! Update: I’ve heard from T... read more
It feels like Bait and Switch, be warned! I ordered a very expensive Hancock and Moore sofa and recliner in a lovely, warm, medium brown, or so I thought. The furniture is now here in a cold, chocolate brown. I never would have ordered this color. After receiving a leather swatch and realizing it was wrong, I went back and forth with my salesman for 3 months, nothing was done. I am saddened, disappointed and feel like I have wasted thousands of dollars on something that I had no say in. Don’t do it! Update: I’ve heard from T... read more
Perfectly wonderful place to buy a sofa. We quickly found just what we wanted. Service was outstanding regarding the sofa transaction. If I was rating on that experience alone I would give 5 stars. The next day I came back to begin the process of buying a queen mattress set. I did not buy. I would rate that brief conversation as a one star. I quickly discovered this furniture store will not pick up and dispose of your old mattress set when you buy a new mattress set from them. Stores can have any policy they want. In and of ... read more
Williamsburg Heritage Furniture Company has a 3.8 star rating with 86 reviews.
Williamsburg Heritage Furniture Company is closed now. It will open at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com