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Wichita Falls Water Billing and Collections Department

2.4

About this business

Location details

1300 7th Street, Wichita Falls, TX, 76301, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.410 reviews
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Stephen Krouse's profile image
Stephen Krouse 
a week ago

Not very friendly but we got what needed completed accomplished. 

Sandra Derby's profile image
Sandra Derby 
a month ago

The Water Dept Service Is Awsome. Answered All My Questions. 

Donovan Becker's profile image
Donovan Becker 
a month ago

They suck! Every time I call I get hung up on at some point, some of the staff seems nice others are really rude. The website sucks customer service sucks. 

Ty McLean's profile image
Ty McLean 
2 months ago

My uncle called WF water department because of a leaking valve that had been installed since the house was built in the 80's. Ronnie, Efrain and David were very professional and the dirty, wet and kinda cold work didnt even phase them. Infact we all had a friendly casual conversation about the process of the repair job, plus to relieve some of that pressure we got to see the fire hydrant wash the street off, good times! David at one point was up to his sholders in muddy water and had to turn his head and put his ear in the c... read more

Aj Lomax's profile image
Aj Lomax 
3 months ago

Im a new customer and getting everything connected to my new house was the ultimate easy part. What was not so easy is putting up with the customer service. They were so disappointing and disrespectful. Online being a new customer it says I have to come inside to get everything started and then I was met with pure ugliness and attitude that was not necessary. 

Frequently asked questions about Wichita Falls Water Billing and Collections Department

How is Wichita Falls Water Billing and Collections Department rated?

Wichita Falls Water Billing and Collections Department has a 2.4 star rating with 10 reviews. 

When is Wichita Falls Water Billing and Collections Department open?

Wichita Falls Water Billing and Collections Department is closed now. It will open on Monday at 8:00 a.m. 

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