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Wholesale Supplies Plus
- Wholesalers
- Independence, OH
About this business
Location details
7820 E Pleasant Valley Rd, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I just received my order today after a shipping delay. I will no longer be ordering from this company nor will I recommend them to anyone. Every experience I've had with them has also been a problem either not being able to reach them or long delays in shipping. But today was it, I had it. One of my shea butter packages looks like it was used/returned item. It was opened and not only that some of the butter was taken out. I can not use this in my products. I'm so pissed at this point it's not even worth it to try to call the... read more
I’m truly sorry that this once great company was bought out. When I started my business in 2012 I used them often and moved to some other bulk ingredient companies over the years. I closed my business in 2020 and reopened last year. I ordered a few items last year that came without incident. I placed an order Nov 23 for emulsifying wax, 192 lip balm tubes, and 192 caps. I had seen reviews that people were having trouble and then I saw videos and social media posts reassuring customers that they are fixing problems and it had... read more
Absolute bottom of the barrel and unprofessional retailer for crafting supplies! This is the second massive delay (I mean like a month at a time) I’ve experienced with them and I will not be purchasing from them anymore. When you reach out for customer service by phone to inquire about your delayed order, they tell you that you have to email them. Then when you email them they tell you that the “system updates” (ALWAYS their excuse) are preventing emails to be sent out 3 to 5 days after THAT! So, a delay to respond to the d... read more
I placed my last order with WSP after being a customer for over 10 years. I've been waiting patiently for a response by email since they are no longer taking phone calls, but that email was sent days ago and I'm yet to hear back about my order status. I ordered less than 10 items thinking a minimal order would be shipped in their advertised 2-4 day processing time. Its been weeks and the order has been in processing status the entire time. I needed these supplies to fulfill holiday orders and I'm having to process refunds du... read more
I have been ordering from this company for over 20 years. I recently placed an order for $4800 and can not get through to them. The order was schedule to ship 9/8. Still no shipment or communication from them. Crickets… The customer service over the years has tanked. The quality of the products are going down hill too. I am beyond upset. I have no idea if this company even exists any more. Yet they have my $4800. I will be contacting my credit card company next week as I have heard nothing back from them regarding my order... read more
Frequently asked questions about Wholesale Supplies Plus
How is Wholesale Supplies Plus rated?
Wholesale Supplies Plus has a 3.5 star rating with 388 reviews.
When is Wholesale Supplies Plus open?
Wholesale Supplies Plus is closed now. It will open at 8:30 a.m.
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