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Wholesale Supplies Plus
- Wholesalers
- Independence, OH
About this business
Location details
7820 E Pleasant Valley Rd, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I just received my order today after a shipping delay. I will no longer be ordering from this company nor will I recommend them to anyone. Every experience I've had with them has also been a problem either not being able to reach them or long delays in shipping. But today was it, I had it. One of my shea butter packages looks like it was used/returned item. It was opened and not only that some of the butter was taken out. I can not use this in my products. I'm so pissed at this point it's not even worth it to try to call the... read more
I’m truly sorry that this once great company was bought out. When I started my business in 2012 I used them often and moved to some other bulk ingredient companies over the years. I closed my business in 2020 and reopened last year. I ordered a few items last year that came without incident. I placed an order Nov 23 for emulsifying wax, 192 lip balm tubes, and 192 caps. I had seen reviews that people were having trouble and then I saw videos and social media posts reassuring customers that they are fixing problems and it had... read more
BUYER BEWARE!!! I truly hate to do this, but this has been one of the worst 7 months with wholesales supplies. If you have deadlines, projects, or customers that need items soon DO NOT SHOP HERE!!! Whatever is going on with their systems it is damaging the company. I have had issue after issue with inventory, delays in my order, receiving the wrong order, no email response, phone lines being shut down, etc. This last situation is the straw that breaks the camels back. I placed a large order and every single items except a... read more
Customer service does not exist. Phones go unanswered, emails go ignored, and the “chat” feature uselessly reroutes to the email. One order is nine days out and past its delivery window with no updates, and a second order shipped partially while three of seven items supposedly in stock are actually backordered. They keep sending promo emails for products you cannot buy. Social media is active but only offers apologies and excuses and say they cannot connect you to customer service. WSP used to be reliable, but after last ye... read more
Absolute bottom of the barrel and unprofessional retailer for crafting supplies! This is the second massive delay (I mean like a month at a time) I’ve experienced with them and I will not be purchasing from them anymore. When you reach out for customer service by phone to inquire about your delayed order, they tell you that you have to email them. Then when you email them they tell you that the “system updates” (ALWAYS their excuse) are preventing emails to be sent out 3 to 5 days after THAT! So, a delay to respond to the d... read more
Frequently asked questions about Wholesale Supplies Plus
How is Wholesale Supplies Plus rated?
Wholesale Supplies Plus has a 3.5 star rating with 388 reviews.
When is Wholesale Supplies Plus open?
Wholesale Supplies Plus is closed now. It will open tomorrow at 8:30 a.m.
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