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White House Black Market
- Clothing Rental
- Newport Beach, CA
About this business
Location details
840 Avocado Ave, Corona Del Mar Plaza, Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called this location to inquire about a top I’d seen online that their location was supposed to have in inventory per the website that wasn’t available in Texas. Within one minute on the phone she stated they didn’t have the item, and it must have been a return. I knew at that point she didn’t even take a lap around the store to see if it was there or try to find another available in the area since I was flying in that weekend. Because of her lack of customer support I went ahead and ordered it online for customer pickup t... read more
I came to this location to return a dress I purchased online today. The dress didn't fit well, so I followed the return instructions provided on the website. I even received a return barcode, which I brought with me to the store. From the moment I walked in, the associate's approach felt more like a sales pitch than a customer service interaction. She used language centered around loss aversion and insisted I was "missing out on discounts" by not having a WHBM profile. It was incredibly pushy and off-putting with her condesc... read more
Helpful staff, large dressing rooms, and well organized, so it is easy to find what you are looking for.
Yep, just like the other reviews state - The absolute worst customer service.
Frequently asked questions about White House Black Market
How is White House Black Market rated?
White House Black Market has a 3.6 star rating with 24 reviews.
When is White House Black Market open?
White House Black Market is closed now. It will open on Monday at 9:00 a.m.
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