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Westtax Financial Services Inc

1.7

About this business

Location details

2235 Lake Ave #213, Altadena, CA, 91001, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 4:30 p.m.
Tue10:00 a.m. to 4:30 p.m.
Wed10:00 a.m. to 4:30 p.m.
Thu10:00 a.m. to 4:30 p.m.
FriClosed
SatClosed
SunClosed
1.76 reviews
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Jeff Kongs's profile image
Jeff Kongs 
a month ago

If I could have one wish, it would be that whoever is reading this will never have the unfortunate fate of meeting Keith West. This human waste of space was solely responsible for us losing over $3000 because of his negligence and laziness. Multiple online searches show that he's not even a registered CPA. I hope you never cross paths with him and his business is shut down. I have complained to the BBB, as well as the California Board of Accountancy. He's had so many chances to repay us what he owes, but we have been woefull... read more

DMFW's profile image
a year ago

Good Lord, HOW is this man still in business??? Prior to meeting I read many negative reviews in various online forums, but based on the suggestion of a friend, met with Keith West anyways. During our meeting, I asked about the negative reviews that stated Keith & Co at Westtax were unprofessional and unresponsive. Keith dismissed this as attributing to a few disgruntled clients that had other problems, and blamed him. I stressed the one thing that was IMPERATIVE was communication, and he stated, with a smile, "No Problem!".... read more

Neil Mendoza's profile image
Neil Mendoza 
2 years ago

Don't go anywhere near this place!! They're completely incompetent. They didn't file my tax return and claimed they had. I only found out that they hadn't through checking with the IRS. They got me the maximum late penalty (5 months) and are taking no responsibility for it. They also take weeks to get respond to calls or emails. AVOID!! UPDATE: Westtax's response is untrue. It was the Westtax email address I was emailing, the Westtax phone number I was calling and when I brought up the issues I was having, the owner of Westt... read more

AdrianO's profile image
AdrianO 
2 years ago

I am stating this name based off past reviews, Diana is horrible! The secretary is unprofessional, unkind, condescending and not helpful. Was hoping that the reviews were false due to getting referral for this location. They are not responsive to emails or messages. Best to move on to someone else and save yourself headache. 

Molly Waseka's profile image
Molly Waseka 
2 years ago

Totally disappeared after engaging them to do my mother in law's taxes after her passing. Wouldn't return phone calls. When we called all we kept being told is Keith is out and will be back in an hour. Never called back, never came back. Joe, who also worked under this accounting firm also disappeared. Totally unresponsive to phone calls, texts or emails despite YEARS of doing taxes with him. Something seriously wrong here. Stay far away. 

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Frequently asked questions about Westtax Financial Services Inc

How is Westtax Financial Services Inc rated?

Westtax Financial Services Inc has a 1.7 star rating with 6 reviews. 

When is Westtax Financial Services Inc open?

Westtax Financial Services Inc is closed now. It will open on Monday at 10:00 a.m. 

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