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Westpac Branch Springfield
- Finance
- Springfield, QLD
About this business
Location details
Shop 58/41 Main St, Springfield, QLD, 4300, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The manager, Paul went above and beyond helping me with Dad’s estate accounts. He made a stressful time much easier and nothing was too much trouble. His professionalism and kindness was very much appreciated.
I’m not a customer but my mother is so we went there yesterday & met with Emily & Rita. I must say I haven’t had that level of customer service in a long time. It was only a walk in & they went above & beyond for us. My usual experience at my other bank is electronic, slow & impersonal so I was pleasantly surprised at Westpac when we were taken care of the moment we arrived & all our concerns were made a priority, they took time to explain every detail so we understood clearly, things were followed up today & this even made ... read more
So I need to say it how it is so the big banks get the message and understand that as customers we hold the power and that they need to do better. I went in to get some change and the teller advised me he was running low on the plastic bags and that I should bring my own bag in the future to carry my change. We put through over $3m a year through that account and pay countless fees, interest rates and all the other nonsense and you're running low on bags? Order more, I don't care. I run a business and it's my job to put the ... read more
Just want to say thank you to Shani who helped me and my husband today to open a joint account as we failed to do so online we came in and she immediately stepped in when walking in asked us what we needed and proceeded to help and make this transition smooth I highly recommend her. Very friendly and knowledgeable thank you Shani 🙂
Customer service was prompt and efficient, making the whole experience smooth and hassle-free. The staff were warm, welcoming, and consistently polite, taking the time to listen and help with genuine care and professionalism.
Frequently asked questions about Westpac Branch Springfield
How is Westpac Branch Springfield rated?
Westpac Branch Springfield has a 3.8 star rating with 36 reviews.
When is Westpac Branch Springfield open?
Westpac Branch Springfield is closed now. It will open on Monday at 9:30 a.m.
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