Westpac Branch Runaway Bay

K N 

on Google

2 months ago

Angela is amazing! She is so kind, exceptionally patient, and goes above and beyond to provide great service. Thank you, Angela! 

Bec B 

on Google

3 months ago

Was waiting to be served when a man came up to me bluntly stating ‘you’re third in line just so you know, but what do you need?’ Then proceeded to sigh and carry on like his customers were an absolute inconvenience to his day when they’re actually the only reason he has a job there at all. He condescendingly tried to tell me what my online banking issue was (as if it was due to my own error) when he was wrong and I pointed out why that was impossible he again sighed and looked around frantically saying ‘well this is the only... read more

lilli trickey 

on Google

4 months ago

Deb was amazing! She was very efficient and assisted with my query in a very timely manner. Thank you for your help Deb! 

R D 

on Google

5 months ago

Terrible experience. I attended the branch for a transaction report after being told to come in after calling the help centre,only to be refused little to no help and sent elsewhere to print documents. This isn’t my first or second poor experience here. The staff member I dealt with was dismissive and, especially for a Monday morning, had a very poor attitude. What was most concerning was seeing older customers treated poorly because they struggled with technology. That’s unacceptable. I’ll be leaving this bank. This branch ... read more