Westpac Branch Rockdale

Building Management 

on Google

2 weeks ago

I've been a customer of this branch for nearly 30 years and have always had good experiences with the personalised customer service. Even though the staff are under immense pressure, they maintain composure and are always striving to appease the impatient people with anxiety issues who cannot wait on the queue and start becoming loud and abusive after 5-6 minutes. The branch manager, the staff at the front and the tellers are on their feet all day working tirelessly and still manage to give a smile at 4pm. A shout-out to Eff... read more

Nenad Ivanovski 

on Google

a month ago

Terrible service waiting like 30 minutes with one teller working and 2 just chatting whilst 5 others just waiting in the queue not happy Jan 

Stephen Vella 

on Google

2 months ago

Only 1 teller open out of 3. You make millions in profit and provide poor service.9.50am on a Tuesday. Do better. 

Zorigoo Uulen 

on Google

3 months ago

This bank treats its customers terribly, and some of its staff appear to be discriminatory. I went to the branch because my internet banking had been blocked and I needed help, but they refused to assist me. Instead, they told me to call Westpac’s central support line. I did call them, but because my English is limited, I couldn’t fully understand the conversation. The representative on the phone then advised me to visit my nearest branch so they could help remove the block on my account. Unfortunately, when I went back to t... read more