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74/76 Queen St, Brisbane City, QLD, 4000, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Thank you for your help the tall guy I didn’t ask his name you must keep him very good staff knowledgeable and very polite
Cane into the beach to do a basic withdraw at 10 am in the morning and they had one staff member operating customer service. The staff service was really slow it took them 30 min to do basic transactions in the branch what makes it worse they had to staff members standing around talking to each other doing nothing typical trashy Westpac service useless tellers who have no clue to run a branch in the CBD of a busy city
How do you give no stars. I had a shocking experience with one of the tellers. An elderly slim white woman with no respect. Danced around my questions and was oblivious to any answers whatsoever. Instead of getting help she gave me false and misleading information and sent me away with nothing but a head filled with more questions. Absolutely appalling customer service.
员工极其不专业, 到这里给公司存钱. 一直问我个人问题, 我重复多次, 是公司不是个人,已经这样存款多年. 前台像听不明白一样. Ryan一直强调这个是大额存款, 必须要你个人信息, 我说明白, 那就全部留我在公司的信息就好. 然后有一遍问我, 你是这个学校的学生吗? 是存学费吗? 我全是问号, 要说几次是公司存款, 我是员工….
Had a great experience when completing a new bank account application. Mackenzie was very patient, helpful and informative. He should be promoted.
Westpac Branch Queen Street Mall has a 2.9 star rating with 80 reviews.
Westpac Branch Queen Street Mall is closed now. It will open tomorrow at 9:30 a.m.
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