Westpac Branch Nambour

clarke vincent 

on Google

4 years ago

Go to a bank that cares instead. Have been a nonprofit business customer for 2+yrs. Tried to open a foreign currency account online but the process errored. Called them, waited almost an hour to be told there was a system issue and to attend branch to complete application. Attended branch to be told can only do online. Explained history to date. Told no one would help us unless we first make an appointment, none that day. Booked an appointment later in week but when turned up they had forgotten our appointment and it was not... read more

NASS Uniforms 

on Google

5 years ago

Dreadful customer service in store, go anywhere else but here if you need to bank 

Jennifer Searson 

on Google

7 years ago

If I could give No Stars, I would. I would concur with another reviewer and I too, wonder why Westpac allows this branch to operate? My suggestion would be to transfer ALL the current staff out of there and re start with a fresh crew. I attended a meeting with Matt Wall - the Manager. Prior to the meeting commencing we were asked, "Are you recording this meeting?" We answered, "No." Libby was introduced as "another manager". The only thing Libby contributed to that meeting was crossed arms, crossed legs and giving me the Dea... read more

Sebastien 

on Google

7 years ago

Disappointing service that lacks a smile. Unhelpful and basically shunned me away with no help or offer to help in the situation I was having. To try to fix this issue I had to make a call to the appropriate people and as of walking outside to do so, I had the door shut and locked behind me. It was 5min to 4 and I understand it was close to closing time but it's no excuse to give poor service. I have had 3 issues in the past with the same branch and the service has been just as disappointing. I tried to give them the benefit... read more

Team Detailmycar 

on Google

7 years ago

The Royal Commission into Banking has been examining lending practices of the banks. Now the banks feel that they are no longer able to take advantage of mortgagees they have reverted to ripping off customers via their credit cards. This is my recent experience below. ASIC are also investigating the lenders for not being fair to customers. $11,600 was paid onto my credit card on 17 April 2018 to cover a cash advance of $10,500 that was taken over the counter from two seperate branches. $10,500 was applied to a balance transf... read more