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Westpac Branch Chermside
- Finance
- Chermside, QLD
About this business
Location details
Westfield Chermside Shopping Centre, 931 Gympie Rd, Chermside, QLD, 4032, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I had issues with my online account, which is why I went to a branch in person. Once I was there, I was told that my account had been blocked, but no one could explain why. There was also no information about this in the app. This meant I initially had no idea what the problem was and had to come into the branch just to deal with an issue, even though I hadn’t used the account yet. The staff member I spoke to was very friendly and helpful, but she had to make several phone calls to resolve the issue. Unfortunately, the calls... read more
wanted to leave a review because of how uncomfortable i was made to feel at westpac chermside. a while ago i came in to verify my id and right after that my card stopped physically fitting into the reader. it felt very intentional and nobody offered to help or explain what was happening. as someone who values my independence it was insulting to be treated like i wasn't welcome to handle my own banking. haven't had a good vibe from this location since
I've been referred to here in order to open account. So I had appointment, came here. 'How can I help?' 'I'd like to open business account' -'have you got appointment?' - yes - ' well you have to wait because our specialist has someone there right now' ... so what was the appointment for if they ignored it? The specialist was unpleasant, treating me like annoying kid, system wasn't working either. The attitude is 'you want something from us, we ain't need your money'. No problem, I'll KEEP CASH AND PAY WITH CASH.
I wanted to thank Ci Ci Yang for helping me with an international money transfer. Very helpful and professional service.
Understaffed
Frequently asked questions about Westpac Branch Chermside
How is Westpac Branch Chermside rated?
Westpac Branch Chermside has a 3 star rating with 45 reviews.
When is Westpac Branch Chermside open?
Westpac Branch Chermside is closed now. It will open tomorrow at 9:30 a.m.
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