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Westpac Branch Chermside
- Finance
- Chermside, QLD
About this business
Location details
Westfield Chermside Shopping Centre, 931 Gympie Rd, Chermside, QLD, 4032, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I visited Westpac Chermside today and it was one of the most disappointing banking experiences I've had. The Teller clearly did not want to be there and made that obvious. More importantly, they did not listen to what I was saying and made no real effort to help I would not recommend this branch. Absolutely not worth even thinking of coming here.
This is the response from Westpac Complaints Department: "To meet AUSTRAC regulatory requirements, banks are required to maintain accurate and up-to-date customer information. Customers must complete identity verification and confirm their personal details when requested. If these requirements are not completed within the specified timeframe, restrictions may be placed on the account, limiting access to certain services and transactions until verification is completed. As discussed during our phone call, you advised that you... read more
Horrible experience, tried calling multiple times in multiple days no response and no call back. Went in and they’re machine was down
Opens 9.35 am and they are rude when you point out that people are waiting out front and they are late opening. Happens frequently, according to waiting customers
What I remember from my first and last visit: - staff doesn't want to be there and they clearly show that - systems don't work - staff is not able to listen to whatever you say, they're not trying to help - had an appointment on certain time I hd to book in advance but that apparently doesn't mean anything to them, so they wasted two hours of my life in westfield hell hole and opened an account with wrong name . On top of that they gave me an advise directly contradicting the law Absolutely not worth even thinking of coming ... read more
Frequently asked questions about Westpac Branch Chermside
How is Westpac Branch Chermside rated?
Westpac Branch Chermside has a 2.7 star rating with 55 reviews.
When is Westpac Branch Chermside open?
Westpac Branch Chermside is closed now. It will open tomorrow at 9:30 a.m.
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