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Westlake Ace Hardware

4.4

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Location details

1020 W 103rd St, Kansas City, MO, 64114, United States

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4.4427 reviews
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Robert B.'s profile image
Robert B. 
5 years ago

Good luck getting information from employees. It took 30 minutes to find someone willing to help and they took 32 minutes to find out if they deliver. By the time they found out what I needed to know they were sold out of the items i was trying to purchase 

Jim T.'s profile image
Jim T. 
6 years ago

So much nicer in a smaller store with people who know where things are. Small selection and can cost a bit more. You get what you pay for. 

Pstvly A.'s profile image
Pstvly A. 
7 years ago

Store always has what I seek - Friendly and Knowledgeable Staff 

Kevin R.'s profile image
Kevin R. 
8 years ago

Needed a new gas grill and I decided to try ace they had everything and what they didn't they was able to order the Service was awesome they are putting the gril together and delivering it for me at no extra charge an all around great experience for me and my wife I am so impressed with our local Ace Hardware manager he delivered or gas grill and helped my wife move the old grill out made sure we were happy with it and this is so important because I am disabled awesome place to go I will be back that for sure 

Wenda Z.'s profile image
Wenda Z. 
10 years ago

This was an awesome store and I am very sad to see it go. It was a huge perk to have aa part of the Bridal Trails neighborhood. The service was awesome every time I was there (at least 100 times). Why they weren't to renew their lease is a tragedy and they will be greatly missed. My family sometimes found items that were unavailable elsewhere. It was full of good brand names and why the past review bad mouthed the quality is laughable. Great items great prices. Don't let a cranky troll bad mouth good people who are loosing t... read more

Leo H.'s profile image
Leo H. 
10 years ago

I like this place a lot. The only issue, I wish they would call for help when they have more than 3 people in a line. Other than that, It's a great Hardware store. 

Gary A.'s profile image
Gary A. 
10 years ago

Where do I start? This guy has 7 stores and has no minority employees. I have heard him treat and be ignorant to his staff on numerous times.I chose to never go to any of his establishments because of his attitude and behavior. He sounds very full of himself. I feel sorry for all that work there, home depot is a better choice! 

Appollonia V.'s profile image
Appollonia V. 
10 years ago

This place took 10 minutes to make a key . Because the guy told his guest to go ahead and shop around. So when he was done he kept me waiting while looks for them in the store. .. 

Jimmy T.'s profile image
Jimmy T. 
11 years ago

They were nice and polite when I call to get a price on some materials to fix what is broken thank you guys and girl 

Frequently asked questions about Westlake Ace Hardware

How is Westlake Ace Hardware rated?

Westlake Ace Hardware has a 4.4 star rating with 427 reviews. 

When is Westlake Ace Hardware open?

Westlake Ace Hardware is permanently closed. 

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