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Westfield Bank

2.5

About this business

Headquartered in Westfield Center, Ohio, Westfield Bank was established in 2001, and currently serves business and retail customers from its offices in Akron/Fairlawn, Brecksville, Canton, Cuyahoga Falls, Mansfield, Medina, Westfield Center, and Wooster. 

Location details

4809 Dressler Rd NW, Canton, OH, 44718, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.511 reviews
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Michele James's profile image
Michele James 
a year ago

First time dealing with this bank and first time making a payment on a car loan. The convenience fee was $11.75. How do you justify that? 

Jenna Smith's profile image
Jenna Smith 
a year ago

Disappointed with communication on mortgage documentation. I would not recommend this bank to others. 

Jenn Nowlan's profile image
Jenn Nowlan 
3 years ago
Amanda Williams's profile image
Amanda Williams 
3 years ago

This bank has horrible customer service. Do not get a loan through this bank! Their online payment system charges you a $16 fee to pay online but they will not honor the day you made the payment. Even though my confirmation says my payment was accepted and processed and has been taken out of my account.. They do not honor your payment until 3 to 4 days after and then charge a late fee even with proof of confirmation number and payment date. Every time I've been there to pay my loan, they ask if I want to open a checking acco... read more

Foxy 101's profile image
Foxy 101 
3 years ago

Worst place to get a car loan from. After dealing with them for a few months I'm ready to refinance with another bank just for the piece of mind. They would charge late fees on your payment based on their process date, not the date of payment. Their online payment portal is poorly designed and it took multiple attempts to even set up online access. They make it very difficult to pay online and want you to use their payment portal which adds a "convenience fee." I've never hated a bank until I had the misfortune to discover W... read more

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Frequently asked questions about Westfield Bank

How is Westfield Bank rated?

Westfield Bank has a 2.5 star rating with 11 reviews. 

When is Westfield Bank open?

Westfield Bank is open now. It will close at 6:00 p.m.  

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