West Point Cycles - Langley

kieran martin 

on Google

3 weeks ago

Tried the shop out. Ethan helped me out. Absolutely great guy to deal with. Recommend coming here on customer service alone! 

nathan Ciminelli 

on Google

a month ago

So a couple things I brought my bike in for warranty and it was not ready when they said it would be done and I asked him to keep me updated but they did not so I had to call many times and it was a significant downgrade in battery size and motor power and they could not offer me anything in the way of compensation you think if you're going to significantly downgrade a customer's bike you would at least offer them some free stuff or something and 2nd I bought a bike and said it would be ready in a week and after 3 weeks it w... read more

Reviewer 007 

on Google

a month ago

I had such a wonderful experience at West Point Cycles. I brought my e-bike in with a problem I couldn’t figure out, and from the moment I arrived, everyone was incredibly kind and helpful. Jack was absolutely wonderful. He took the time to look at my bike, made sure it was properly taken care of, and explained what had gone wrong so I would know for the future. The team also checked my tires, adjusted my seat, and gave me some really helpful advice. Gurleen was so kind and attentive, helping with the door and making sure I ... read more

John Gamba 

on Google

a month ago

Reasonably well stocked and fast service in the service counter, helped me with restocking a rim and having parts frequently, not in stock as many other cycle repair shops. They also have a great selection of Bikes. I believe this to be true compared to others that have reduced their inventory in the spring. They do sell out by the summer… And that’s just the way things go with new Bikes. I would definitely purchase a bike here if I intended to get Service help to keep it running which is critical for Bikes with hydraulic br... read more