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West Plaza Nails, Salon & Spa

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4.3
164 reviews
|Hair Salons|Kansas City, MO 64112

4804 Belleview Ave, Kansas City, MO 64112

(816) 931-0303

http://www.wpnss.com/

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About

Hot Stone Massages, Deep Tissue Massage,Custom Facials,Hair Cut and Color, Deluxe Pedicures, Brazilian Wax, Bikini Wax, Bridal Parties

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4.3
164 reviews
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Monique McDaniel review for West Plaza Nails, Salon & Spa
Monique McDaniel on Facebook

a year ago

09/06/2020, 07:26 AM
I have been going to this salon on and off for 10 years! While I love the hospitality of Anna and the rest of the staff, I had an unfortunate experience here today. My nails where cut extremely short after I told him to even them up with a file. The pedicurist also cut into my skin, twice. I know this happens at times and is an accident. But the icing on the cake was all the misshaped nails. I have given this place my time and lots of money...they know I am a repeat customer. I would like to think that when there is an unhappy costumer they would try to rectify the situation. After voicing my disappointment they offered 20% off there $30 price...folks, that’s $6. I was not happy. I said I’d like to pay half and he denied that request. Perhaps they could have offered a free pedicure when I’m ready for my next one and give me one of there best (which he offered and then reneged). The guy running the desk got extremely flustered while I remained talking in a low voice. I really didn’t want to embarrass the pedicurist. He started bargaining with me on price due to their mistake. At this point I just wanted to leave and we settled on paying $20. Not the best experience and how they managed it was the cherry on top of not ever going back. Refer to pictures. Update 9/8/20: received a call from owner apologizing and offering next pedicure at no cost. Communicated with me that she “coached” front desk on how to handle unhappy customers. Much appreciated!
Lauren Ellen Kline review for West Plaza Nails, Salon & Spa
Lauren Ellen Kline on Facebook

3 years ago

01/14/2019, 08:01 AM
Gel manicures here are the absolute best!!!
Tom Nagel review for West Plaza Nails, Salon & Spa
Tom Nagel on Facebook

3 years ago

08/31/2018, 07:12 AM
Great nail salon on Plaza’s West End with many talented individuals. Ben, Melinda, and Tom are all very professional and do a superb job. Do NOT got to Loretta. She demonstrates poor service; additionally, I’ve also observed her disparaging other clients.
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Cynthia Van Gilder Garrety review for West Plaza Nails, Salon & Spa
Cynthia Van Gilder Garrety on Facebook

3 years ago

05/07/2018, 10:16 AM
I’ve been coming here for 3 years now and LOVE this place. Vivian always does such a great job, my nails have never looked this good!
Katelyn Schmidtberger review for West Plaza Nails, Salon & Spa
Katelyn Schmidtberger on Facebook

4 years ago

03/02/2018, 05:50 AM
Katelyn Schmidtberger review for West Plaza Nails, Salon & Spa
Katelyn Schmidtberger on Facebook

4 years ago

03/02/2018, 00:01 AM
Crystal Taylor review for West Plaza Nails, Salon & Spa
Crystal Taylor on Facebook

4 years ago

02/25/2018, 06:51 AM
David was amazing! The gel mani I have ever had!!! Even came with a warranty.
Crystal Taylor review for West Plaza Nails, Salon & Spa
Crystal Taylor on Facebook

4 years ago

02/25/2018, 06:18 AM
David was amazing! The gel mani I have ever had!!! Even came with a warranty.
Christine Wallace review for West Plaza Nails, Salon & Spa
Christine Wallace on Facebook

4 years ago

12/20/2017, 05:04 AM
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