West On Main's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

West On Main

4.6

About this business

Location details

71 Pembroke St W, Pembroke, ON, K8A 5M5, Canada

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.658 reviews
Select a rating
Megan Donovan's profile image
Megan Donovan 
a month ago

Thank you so much to the girls at West on main and specifically Callee. I just wanted to send you a little note because I don’t think people always realize the impact a store like yours has. I picked up a sweater and scarf from your shop for my grandma to wear in our big family photos, and it struck me that you’re really part of so many people’s memories. Your store isn’t just a place to buy clothes it’s where people find the outfit they wear for family photos, milestone birthdays, anniversaries, graduations, weddings, and a... read more

Lindsey's profile image
Lindsey 
a month ago

I had a very disappointing experience shopping here. The staff were incredibly rude and made me feel uncomfortable from the moment I asked for assistance. I was given clothing that was at least two sizes too big. When I pointed out that the armholes hung well below my bra and the fit was clearly wrong, I was told it “wasn’t that big,” which felt dismissive and unhelpful. I left the store feeling embarrassed and upset, which is never how a customer should feel after shopping. In a small town, customer service and treating peo... read more

Jane Fowler's profile image
Jane Fowler 
a month ago

I recently got the Norma Maxi Chambray Dress in Light Blue from West on Main, and I love it so much. I feel amazing in this dress. It’s always hard to choose because there are soooo many beautiful things in this boutique. I just love this place. 

Krista Hardie's profile image
Krista Hardie 
a month ago

Great shop with lots of trendy yet classic clothing options. Customer service was excellent - genuinely helpful and cheery without hovering. I loved my shopping experience there and came out with several gorgeous pieces to add to my wardrobe! 

Olivia Lattimore's profile image
Olivia Lattimore 
3 months ago

I’ve placed MULTIPLE orders from West On Main, and every single one has exceeded my expectations. Not only are the pieces absolutely gorgeous, but Callee consistently goes above and beyond to make the entire experience feel special. From the thoughtful handwritten notes to the beautiful packaging and all of the little details in between, you can genuinely feel the care and intention behind every order. It’s rare to find a brand that puts so much heart into both their products and their customer experience. Every package feel... read more

Frequently asked questions about West On Main

How is West On Main rated?

West On Main has a 4.6 star rating with 58 reviews. 

When is West On Main open?

West On Main is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com