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West Marine

4.3

About this business

Location details

1850 East Ridge Road, Ste 12, Irondequoit, NY, 14622, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.3183 reviews
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K'wandilerh K EnneTh Xvi's profile image
K'wandilerh K EnneTh Xvi 
recommend  Recommended
3 years ago

She did a great job, you deserve an accolades on this Mrs Cathy Frederick can't explain myself right now, what I received on my wallet was so great an amazing of the huge amount, Please all you have to do is to contact her and be a part of this online investment. I made $5,550 just little investment of $700, I made that thanks Mrs Cathy Frederick her infoEmail: cathyfrederick867@gmail.comWhatsApp: +18504466717 

Jacqueline Vega's profile image
Jacqueline Vega 
4 years ago

One of their sales associates sold us the wrong propeller, now we have accrued a massive repair bill to repair our boat. Sold us a propeller too big which put strain on the motor causing high temperature alarms to go off and internal damage. When called and asked for a refund of the propeller got told no. Need to better train your staff on customer service, and if they are not familiar with parts dont blow smoke up peoples behind, get an associate that can better help. As fi… See more 

Daniel C. Mills's profile image
Daniel C. Mills 
recommend  Recommended
4 years ago

great place... I highly recommend 

Yolanda Johnson's profile image
Yolanda Johnson 
recommend  Recommended
4 years ago

I recommend everything at West Marine 

Pedro Jose's profile image
Pedro Jose 
4 years ago

I purchased a Simrad unit through West Marine online. The website advertised a $300 mail in rebate through Navico. I received the unit and had it installed. Everything was great until I tried to send in for the rebate. It turns out that the rebate was posted accidentally and they could not honor it. I asked West Marine if they would honor it and they too denied to take any responsibility for their accident. I was able to return the item, but I had already paid to have it installed. I thought about it and decided to have the ... read more

Pedro Jose's profile image
Pedro Jose 
4 years ago
Ches Tyson's profile image
Ches Tyson 
recommend  Recommended
4 years ago

Helpful and knowledgeable staff.If it's not in their store they will find it and get it to you. 

Brandon Liam Mastne's profile image
Brandon Liam Mastne 
4 years ago

I bought paint from them in September, turns out I didn't need that specific paint so I went to return it, no receipt so I knew my options were limited, couldn't even give me in store credit even though I could pull up the transaction in my debit history. I left the paint on the counter and left, absolutely no use for it, so they can restock it and hopefully give a better experience to someone else. 

Derek Young's profile image
Derek Young 
recommend  Recommended
4 years ago

There’s lots of well known chain stores. If that’s what you’re into. 

Frequently asked questions about West Marine

How is West Marine rated?

West Marine has a 4.3 star rating with 183 reviews. 

When is West Marine open?

West Marine is closed now. It will open at 9:00 a.m. 

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