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west elm
- Retail
- Calgary, AB
About this business
Location details
868 16 Ave SW, Calgary, AB, T2R 0S9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 11:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I recently went into West Elm for the first and only time, and I felt very judged. I'm new to the area, and have walked by the store many times. So when it came time to furnish/decorate my new condo, I thought I'd finally go inside and see what I could find! I entered smiling and greeting them all with a warm "hello", but the staff didn't even acknowledge me at first. My smile faded as I awkwardly rounded the store, and when I approached an associate and politely asked her for help finding their bath mats, she walked me to t... read more
Bought an andes sofa - came in on time (actually even a few days earlier than anticipated!). It's lovely, and Rachel at West Elm was super helpful. Sofa came in with some wrinkles, but perhaps that's to be expected since it was delivered across a long distance. Would order again!
I had such a wonderful experience at West Elm today thanks to Jori. She was incredibly warm, welcoming, and genuinely helpful from the moment I spoke with her. I had come in hoping to find some gorgeous faux botanicals that are no longer sold online, and she went out of her way to check for me and even retrieved brand new ones from the back. Jori really went the extra mile and left such a fantastic impression. Her kindness and effort truly made my day and turned a simple shopping trip into a great experience. She made sure I... read more
The staff at this location made me and my family feel super uncomfortable while browsing. Constantly asking us if we needed help or had questions (the same lady) and one lady made weird comments asking me and my dad why we were there and made us feel so uncomfortable about looking at an ice bucket?? Awful experience, try doing less.
I bought some Christmas stockings online for my family during the Black Friday sales on November 28, with an estimated delivery date of December 6. When December 6 came and went, the estimate window was then changed to December 12-23. I was frustrated, but relieved that they would still be here before Christmas. As today is the 23, I checked my tracking this morning and the estimated has now changed to December 24-January 2. This is completely unacceptable. If I had known these items wouldn’t arrive by Christmas, I never wou... read more
Frequently asked questions about west elm
How is west elm rated?
west elm has a 2.7 star rating with 296 reviews.
When is west elm open?
west elm is closed now. It will open tomorrow at 10:00 a.m.
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