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west elm

2.7

About this business

Location details

868 16 Ave SW, Calgary, AB, T2R 0S9, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue11:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
2.7305 reviews
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Sieg Schuler's profile image
Sieg Schuler 
3 days ago

This is a great furniture store. 

Mike Hopkins's profile image
Mike Hopkins 
6 days ago

If I could give them zero stars I would. If the item is in stock at their store go ahead and buy it. But if you have to order the item just go somewhere else. I paid for my item almost 4 months ago. They delivered half of the product but said there was a shipping error so now they have to order things again. Which will take another two months. They said they don’t have the option to rush ship anything. I don’t even understand how this is legal Update- the missing pieces have arrived and were installed but the drawers for t... read more

Mike Hopkins's profile image
Mike Hopkins 
a month ago

If I could give them zero stars I would. If the item is in stock at their store go ahead and buy it. But if you have to order the item just go somewhere else. I paid for my item almost 4 months ago. They delivered half of the product but said there was a shipping error so now they have to order things again. Which will take another two months. They said they don’t have the option to rush ship anything. I don’t even understand how this is legal 

suzanne may's profile image
suzanne may 
a month ago

I love the products & the staff at the Calgary store. But they never actually have what I want to view before I buy & when I do order anything the initial delivery date is never met. I usually receive an email with a revised delivery date 6 months away. It feels like they don’t actually have the products they sell. Currently waiting for curtains I ordered August 1st with an initial delivery date of August 11th. Revised delivery date is Jan 2027, I’m not even sure they will be what I want because I was unable to see the produ... read more

Brittany McNab's profile image
Brittany McNab 
2 months ago

As an Interior Designer, this location has been nothing short of awesome! They always make sure I'm taken care of and any issue that has popped up has been resolved by working closely together with the team! Very impressed by the Calgary store! Thanks for all your hard work!! 

Frequently asked questions about west elm

How is west elm rated?

west elm has a 2.7 star rating with 305 reviews. 

When is west elm open?

west elm is open now. It will close at 6:00 p.m. 

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